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ServicePower Blog

ServicePower Granted Field Service Scheduling Patent

2 min read

ServicePower Granted Field Service Scheduling Patent

Patent Underscores ServicePower’s Technology Innovation and Dedication to Customer Experience and Mobile Tech Enablement McLean, VA- ServicePower Inc., a market leader in field service management solutions, is pleased to announce that it has been...

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2 min read

How to Build a Positive Customer Experience

In today's business landscape, simply presenting the best price is not the ultimate solution that catapults a business into instant success. Clients...

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Video Learning: Field Service Technician & Engineer Training

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Video Learning: Field Service Technician & Engineer Training

Within the field service industry, it's no secret there's a vast number of engineers and technicians conducting important work in the field....

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Tips for Analyzing Customer Survey Data

3 min read

Tips for Analyzing Customer Survey Data

Many companies now use customer surveys to accumulate data and learn more about what people want. If you're using this tool in your own business, do...

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3 min read

Top 5 Field Service Industry Trends for 2018

Note: See our newer post, Top Field Service Management Technology Trends for 2024. Consisting of more than 20 million field technicians spread across...

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ServicePower: Ensuring Life’s Good for all US LG Customers

1 min read

ServicePower: Ensuring Life’s Good for all US LG Customers

McLean, VA – ServicePower, Inc., a market leader in field service management solutions, today announced that it will partner with LG Electronics USA.

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The Experience Economy

3 min read

The Experience Economy

Customer experiences are what determine customer satisfaction. In every company, the set of conditions defining the customer experience change...

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3 min read

Intelligent Consumer Portals: The Future of Field Service

Just as AI-based field service software changed the way service calls are dispatched and prioritized, intelligent consumer portals are changing the...

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field service customer satisfaction

2 min read

Customer Experience Strategy Brings Customer Satisfaction

The field service technician or installer is truly the ambassador of good will, representing the company in the far-flung regions of the community....

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NEWPR1218LA

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ServicePower is Visionary in Gartner’s 2017 Magic Quadrant

Report Recognizes ServicePower’s Ability to Execute and Completeness of Vision October 10, 2017 - ServicePower, a field service management solution...

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Mobile field service management

2 min read

Mobile CRM is Revolutionizing Field Services

When it comes to unifying your customer service suite, nothing is more important than a comprehensive and easily accessed CRM (Customer Relations...

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The Benefits of Tracking Field Service Business Data

2 min read

The Benefits of Tracking Field Service Business Data

According to one technology expert, there could already be one zettabyte of data floating around the world, which equals one trillion gigabytes. The...

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