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ServicePower: May 03, 2022
Field service organizations (FSO) undergoing digital transformation understand the importance of mobile dispatch software to augment efficiency,...
4 min read
ServicePower: April 11, 2022
Field service organizations making the digital transformation realize mobile apps can help improve efficiencies, retain customers, drive revenue, and...
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ServicePower: April 01, 2022
Field service organizations undergoing digital transformation realize the importance, ubiquity, and high expectations of mobile technology for...
3 min read
ServicePower: March 23, 2020
The COVID-19 virus presents a difficult situation for field technicians and customers when a vital appliance – like a refrigerator — breaks down. A...
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ServicePower: March 05, 2020
Workforce management is an integrated set of processes that a company uses to optimize the productivity of its workers. The goal of a workforce...
3 min read
ServicePower: April 24, 2019
TheInternet of Things(IoT) is completely transforming workforce management and the way field service is delivered. Traditionally, field service has...
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ServicePower: April 18, 2019
Intelligent home technology has transformed from curiosity to necessity. An estimated two-thirds of American households have these convenient ...
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ServicePower: April 11, 2019
The primary goal of a maintenance organization is to maximize asset availability and reduce downtime. When equipment experiences downtime, it is...
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ServicePower: April 06, 2019
If the 2019 Consumer Electronics Show is any indication, the “smart home” trend is just ramping up – all made possible by advanced interoperability,...
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ServicePower: March 29, 2019
Smart home technology is ubiquitous nowadays.An estimated one-third of American households now boast connected appliances, voice assistants, and...
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ServicePower: March 14, 2019
Field service management directors can facilitate operational excellence and overcome the competition by implementing innovative managerial...
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ServicePower: March 08, 2019
Back in March 2009, two entrepreneurs launched an innovative cab service that allowed smartphone users to connect with independent drivers via mobile...
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ServicePower: March 04, 2019
Field service businesses of all sizes have embraced the mixed workforce management model, which involves deploying and overseeing both full-time and...
