Warranty claims processing, streamlined.
Efficient operations from initial job request to payment processing, with total job visibility.
Book DemoWe Are Here to Help
Schedule a meeting with a field service expert to learn how ServicePower can help your organization become more efficient and transform the customer experience. For servicer help, click here.
Home Warranty
Leave the field service experience to us and we’ll ensure the most qualified tech shows up to help your customers with the right parts and information every time, boosting first-time fix rates and customer satisfaction. And we’ll then process your warranty claims automatically and quickly.
TRUSTED BY
Real results, delivered quickly.
0%
Increase in First-Time Fix Rates
0%
Increase in Claims Processing Efficiency
0%
Increase in Customer Satisfaction Rates
Streamline claims processing efficiency.
Employed Workforce
With an employed field service team, you need a suite of tools that enables your operations team to manage schedules, ensure your workforce is efficient, and leave customers with a smile.
- Customer Self-Service
- Scheduling
- Mobile Access
- Analytics
Contracted Workforce
Depending on a contracted workforce can be nerve wracking. One bad consumer experience can have a lasting impact on your brand. Ensure only the most qualified contractors are getting facetime with your consumers and manage the end-to-end journey with confidence.
- Customer Self-Service
- Dispatch
- Contractor Reimbursement
- Contractor Management
- Network Access
- Analytics
Blended Workforce
We don’t like to brag, but ServicePower has been recognized as the best field service management solution for managing a blended workforce. Others say they can do it, but we are the only ones that truly and seamlessly define, deploy, and manage both employed and contracted workforces.
- Customer Self-Service
- Scheduling + Dispatch
- Contractor Management
- Mobile Access
- Contractor Reimbursement
- Network Access
- Workforce Management
- Analytics
Our partnership with ServicePower is positive for customers because it makes repairs quick and easy to schedule and eliminates the hassle of scheduling service times.
ServicePower provided us a contemporary solution that gave us complete control over our network from a payment, performance and compliance standpoint. ServicePower was a great fit and we felt that they would continue to grow and scale with us.”
Frequently Asked Questions
-
What is a claims management system?
A claims management system is a software solution used to manage the end-to-end process of processing warranty claims. This includes capturing and documenting claims information, assigning and tracking tasks and activities, communicating with customers and other stakeholders, and processing and settling claims.
-
What is dispatch software?
Dispatch software is a tool used by organizations to manage and automate their field service
operations. The software helps to efficiently schedule and dispatch technicians, track job
progress in real-time, and optimize routes and resources to maximize efficiency and
productivity. Key features typically include job scheduling and dispatching, route optimization, real-time tracking and communication, and performance analytics and reporting. -
What is field service management software?
Field service management software is a digital platform that automates and optimizes field
service workflows. By transforming traditional, manual processes into seamless digital
workflows, field service organizations are enabled with increased visibility, productivity, and efficiency. Moreover, embracing field service management software is a critical part of the digital transformation, empowering companies with the field service tools they need to succeed in the changing industry. -
What is workforce management software?
Workforce management software is an online platform that manages staff scheduling and
operational processes to optimize employee productivity. It generally includes features including attendance management and timekeeping, scheduling and shift management and labor planning and forecasting. In field service organizations, mobile technician enablement and work order management are also key to look for when choosing a solution.
Put a smile on your consumers' faces with quality service events.
Book DemoWe Are Here to Help
Schedule a meeting with a field service expert to learn how ServicePower can help your organization become more efficient and transform the customer experience. For servicer help, click here.