ServicePower, Inc. ("Company", “ServicePower”, or "We") respects your privacy and is committed to protecting it through our implementation of this policy. This policy describes the types of information we may collect from you or that you may provide when you use the ServicePower website and service (our "Service") and our practices for collecting, using, maintaining, protecting, and disclosing such information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
This policy applies to information we collect:
It does not apply to information collected:
Global Privacy Fundamentals
Our privacy practices reflect current global principles and standards on handling personal data. We abide by the privacy laws in the countries and regions where we do business.
Where Your Personal Information is Held
Transferring Your Personal Information Out of the EEA
Our processing of your personal data is based on of the following legal basis which are described in this section.
We process your personal data in order to be able to fulfil our agreement with you as a customer, for example in order for us to provide the Service to you. If you do not provide personal information we ask for, it may delay or prevent us from providing the Service to you.
Part of our processing of personal data is based on a so-called legitimate interest/balancing of interests. This applies to our processing of personal data in order to personalize your experience when visiting ServicePower websites or filling forms or downloading content. ServicePower interest for this processing is to manage, maintain, and improve our business and offering to you.
We process your personal data where consent is the lawful basis in order to be able to communicate with you.
By using this website and our Service, you allow us to collect and use the information as described here.
From time to time, as may be required by law, we may also seek your explicit consent to process certain data and information collected on this website or volunteered by you.
Data We Collect About You and How We Collect It
We collect several types of information from and about users of our website, including information:
We collect this information:
Information You Provide.
The information we collect on or through our Service may include:
Usage Information, IP Addresses and Cookies.
As you navigate through our website(s) and interact with the Service, we may automatically collect certain information about your equipment, browsing actions, and patterns, including, but not limited to:
The information we collect automatically is statistical data and does not identify any individual. It helps us to improve the Service and to deliver a better and more personalized service by enabling us to:
The technologies we use for this automatic data collection may include:
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources, or that you provide to us.
How We Use Your Information
We use information that you input into the Service, that we collect about you or that you provide to us, including any personal information:
We may also use your information to contact you about our own and third parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, you may unsubscribe from future notices.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may also disclose your personal information:
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal and business information you provide to us. We have created mechanisms to provide you with the following control over your information:
Included in the principles that we follow is your rights in relation to the personal data that we collect and use in accordance with this policy.
You have a right to request that ServicePower change, rectify, complete, erase or restrict the processing of your personal data. For processing of personal data that is based on the legal basis consent or fulfilment of agreement you also have the right to data portability.
You have a right to withdraw your consent (if our processing is based on consent) which however does not affect the lawfulness of the processing based on the consent before its withdrawal. We may continue processing your personal data based on other legal grounds, except for consent.
You have the right to request access and further information concerning the processing of your information. You have the right to obtain a copy of the personal data that we process relating to you free of charge once (1) every calendar year. For any additional copies requested by you, we may charge a reasonable fee based on administrative costs.
To exercise your rights, please see the below section “Accessing and Correcting Your Information” or if you have any questions regarding our processing of your personal data, please contact us at the following address: firstname.lastname@example.org. In your email, please state your full name and contact information.
How to Complain
We hope that we can resolve any query or concern you raise about our use of your information. The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred. If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent data protection authority. You can find out more about the local data protection authorities by clicking on the foregoing link or by sending an email to privacy@ServicePower.com.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Service that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to privacy@ServicePower.com.
Accessing and Correcting Your Information
You can review and change your personal and business information by logging into the Service and visiting your account profile page.
You may also send us an e-mail at privacy@ServicePower.com to request access to, correct or delete any personal or business information that you have provided to us. In some instances, we cannot delete your information except by also deleting your account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Children Under the Age of 13
Our Service is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Service. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Service or on or through any of its features/register on the Service, submit any attachments or materials through or to the Service, use the Service or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or username you may use. If we learn we have collected or received personal information from a person under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a person under 13, please contact us at privacy@ServicePower.com.
We have implemented measures designed to secure your personal and business information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on third-party secure servers behind firewalls. Payment transactions are encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of the Service, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal and business information transmitted to the Service. Any transmission of personal and business information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service.
ServicePower will not retain your personal data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations
Changes to This Policy