We take our role protecting our Customers and application information very seriously and we optimize electronic security technologies, procedures and organizational measures to help safeguard consumer information against loss, misuse, and unauthorized access, disclosure, alteration and destruction. Using appropriate data encryption when data is transmitted, strong password protocols and user permissions and layered firewalls and other security technologies maintain a secure environment.

The Federal Fair Credit Reporting Act (FCRA) was enacted in 1971 as the first federal regulation of the consumer reporting industry citing “a need to ensure that consumer reporting agencies exercise their grave responsibilities with fairness, impartiality and a respect for the consumer’s right to privacy.”

Yes, whether screening an individual for employment or contracting purposes, when using PlusOne Solutions, the FCRA will apply. We work with our Customers to improve compliance with all applicable legal standards. PlusOne Solutions partners with our Customers to ensure the appropriate forms, notices and guidance on such matters is in place. Although we are not able to provide legal advice, the compliance of the process is a joint effort.

We can customize your screening based on your specific needs, but our most commonly requested package consists of the following components:

• 7-year address history search to identify the locations where the person has lived, worked or attended school
• Social Security Number Verification
• US County Criminal search to include misdemeanor and felony records
• US Federal Criminal Court search
• US national database search, including criminal record, state Sex Offender Registries, Office of Foreign Asset Control (OFAC) and other government watches and sanctions
• Department of Justice Sex Offender Registry search
• State Motor Vehicle Search
• Drug Testing
• Canada Provincial Criminal Record Search

The Customer holding the contract will make the eligibility determination. The contracted network company, working for the Customer, still maintains the responsibility for the hire and termination of the actual employee (or contractor) but the Customer will establish the criteria for who can work on their contracts. The contractor screening is this model will only determine if someone is eligible to work on the Customer contract, not actual employment.

This varies by Customer, but an expiration period of two years is common across many network programs.

However, if you need to monitor a network more closely or want updates in-between the two-year periodic background checks, then our Continuous Criminal Monitoring program may work for your business. This ongoing monitoring service that takes a proactive approach to in-between screening dates. Depending on the industry, type of positions being screened for, and the role of background checks within the organization, a process for ongoing or periodic screening may be a suitable approach.

Our background check program is unique in that our contractor program works directly with the Customer, as well as the contract holder (i.e. network company), to ensure that the Customer needs are met.

This is different than an employee screening program because the company still maintains the responsibility for the hire and termination of the actual employee (or contractor) but the Customer will establish the criteria for who can work on their contracts. By working for our Customers, with the contract holder, we ensure that the contract requirements related to screening, insurance, and other needs are met and that companies are compliant with those requirements. Additionally, the program generally includes a two-year background rescreen schedule to ensure that compliance is maintained over time. Typical employment decisions may be based on different factors, may not include a rescreen component and may include different search types.

Yes, there is a difference between background screening for a contractor rather than an employee.

The PlusOne Solutions screening program is unique in that our contractor program works directly with the Customer, as well as the contract holder (i.e. network company) to ensure that the Customer needs are met.

This is different than an employee screening program in that the company still maintains the responsibility for the hire and termination of the actual employee (or contractor) but the Customer will establish the criteria for who can work on their contracts. The contractor screening is this model will only determine if someone is eligible to work on the Customer contract, not actual employment. All employment decisions remain the responsibility of the network company.

Yes, we do. Typically, our Customers choose a 9 panel (Cocaine, Marijuana, Amphetamines, Opiates, Phencyclidine, Methadone, Benzodiazepines, Barbiturates, and Propoxyphene) drug screen, but there are other options available. We have a collection site network of almost 15,000 locations to ensure a secure, efficient and professional chain of custody and processing for any collections.

We understand compliance in the contractor/vendor world and the need to efficiently process all of your compliance documentation with speed and accuracy to ensure that your contractors/vendors are compliant when providing services and/or products. The need to minimize the disruption in operations due to compliance is critical to your business.  As such, we use specialized processors who understand insurance and licensing as well as automated processes to ensure that insurance and licenses are received in a timely and accurate manner. In addition, we take extra steps to verify throughout the year that insurance coverage and licenses are active and in good standing. Our goal is to allow you to focus on your core business needs and for your contractor/network to focus on providing their services and/or products for you. We minimize the effort not just for you but for your contractors/vendors by working directly with insurance agents and online verification of licenses for renewals and any missing items for compliance

Yes, our application can manage a variety of requirements such as effective dates, coverage levels, additional insured for a variety of insurance types, endorsements, waiver of subrogation, etc. with built in notifications if the requirements you set aren’t reached.

That’s okay! We’ve helped many of our clients start up a new compliance program or make changes to that program when they implement it with us. Our experience with contractor networks can help you know what to expect and how to avoid some of the pitfalls. We also provide guidance on industry best practices.