Making policyholder's bad days better.
Gone are the days of manually managing adjuster schedules while trying to keep policy holders happy.
Book DemoWe Are Here to Help
Schedule a meeting with a field service expert to learn how ServicePower can help your organization become more efficient and transform the customer experience. For servicer help, click here.
Key partnerships that make you more successful.
ServicePower partners with leading insurance platforms such as Guidewire to help insurance carriers improve policy holder loyalty and adjuster efficiencies through our scheduling and self-service consumer solutions.
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Real results, delivered quickly.
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Annualized ROI
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Increase in Turnaround Time After Customer FNOL
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Decrease in Average Travel Time Per Insurance Claim
Meet the field service management solution that will elevate your insurance business.
Employed Workforce
With an employed field service team, you need a suite of tools that enables your operations team to manage schedules, ensure your workforce is efficient, and leave customers with a smile.
- Customer Self-Service
- Scheduling
- Mobile Access
- Analytics
Contracted Workforce
Depending on a contracted workforce can be nerve wracking. One bad consumer experience can have a lasting impact on your brand. Ensure only the most qualified contractors are getting facetime with your consumers and manage the end-to-end journey with confidence.
- Customer Self-Service
- Dispatch
- Contractor Reimbursement
- Contractor Management
- Network Access
- Analytics
Blended Workforce
We don’t like to brag, but ServicePower has been recognized as the best field service management solution for managing a blended workforce. Others say they can do it, but we are the only ones that truly and seamlessly define, deploy, and manage both employed and contracted workforces.
- Customer Self-Service
- Scheduling + Dispatch
- Contractor Management
- Mobile Access
- Contractor Reimbursement
- Network Access
- Workforce Management
- Analytics
ServicePower is a very stable, robust, and scalable Insurance Claims platform that has yielded significant savings over the years.
Everything we do as an industry needs to satisfy the customer. The ServicePower Customer Portal is that first tool in the direction of where we need to get to. It has made significant strides to giving the customer the information at their fingertips. Everything along the way for the customer is just seamless.
With ServicePower’s technology, AIG is now an example of a field service organization that confidently ensures the customer is always number one.
Frequently Asked Questions
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How is technology changing the insurance industry?
One of the most significant changes is the increasing use of data and analytics to better understand risks and customer behavior, and to personalize products and services. Another trend is the use of digital channels and self-service options, which can improve customer experience and reduce costs.
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How does route optimization work?
Route optimization works by using AI to determine the most efficient route for a given set of destinations. The system generates an optimized route plan that minimizes travel time and distance while maximizing resource utilization and meeting customer needs. The benefits of route optimization include reduced fuel costs, improved customer service, increased productivity, and reduced carbon footprint.
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What is dispatch software?
Dispatch software is a tool used by organizations to manage and automate their field service
operations. The software helps to efficiently schedule and dispatch technicians, track job
progress in real-time, and optimize routes and resources to maximize efficiency and
productivity. Key features typically include job scheduling and dispatching, route optimization, real-time tracking and communication, and performance analytics and reporting. -
What is field service management software?
Field service management software is a digital platform that automates and optimizes field
service workflows. By transforming traditional, manual processes into seamless digital
workflows, field service organizations are enabled with increased visibility, productivity, and efficiency. Moreover, embracing field service management software is a critical part of the digital transformation, empowering companies with the field service tools they need to succeed in the changing industry. -
What is workforce management software?
Workforce management software is an online platform that manages staff scheduling and
operational processes to optimize employee productivity. It generally includes features including attendance management and timekeeping, scheduling and shift management and labor planning and forecasting. In field service organizations, mobile technician enablement and work order management are also key to look for when choosing a solution.
Put a smile on your consumers' faces with quality service events.
Book DemoWe Are Here to Help
Schedule a meeting with a field service expert to learn how ServicePower can help your organization become more efficient and transform the customer experience. For servicer help, click here.