Deliver an exceptional customer service experience, improve on-time delivery and meet repair schedules
How We Help
Use contractors to achieve faster response times, increase capacity, and reduce cost of service. Create and dispatch directly to a hybrid workforce by seamlessly on-boarding and managing a contracted workforce
Scheduling & Route Optimization
Improve SLA compliance using AI-based schedule & route optimization and maximize productivity and efficiency of service technicians. Use the real-time traffic and GPS location data to optimize route planning and scheduling
Enable installers and service technicians with everything they need to get the delivery and installation done in the first visit, driving consistent quality of service, improved productivity, and increased installation and repair completion rates
ServicePower’s ServiceRetail solution enables retail companies to deliver exceptional at-home service experiences to drive customer engagement and brand loyalty.
Retailers currently face a customer experience challenge. They need to constantly align with customer needs by incorporating technology to give customers the control and convenience as expectations continue to evolve along with theever changingneeds.
ServicePower delivers solutions for leading retailers such as Costco, Richer Sounds, and John Lewis with:
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ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe.