Deliver an exceptional customer service experience, improve on-time delivery and meet repair schedules
How We Help
Use contractors to speed response times, increase capacity, and reduce cost of service. Seamlessly onboarding and managing a contracted workforce, then easily dispatch a blended workforce.
Scheduling & Route Optimization
Improve SLA compliance with AI-based schedule & route optimization based on real-time traffic and GPS location data to maximize productivity and efficiency of service technicians.
Enable installers and service technicians to complete delivery and installation on the first visit, driving consistent quality of service, improved productivity, and increased installation and repair completion rates.
ServicePower’s ServiceRetail solution enables retail companies to deliver exceptional at-home service experiences to drive customer engagement and brand loyalty.
Retailers face a customer experience challenge. They need to continually align with ever-changing customer needs by incorporating technology that gives customers the control and convenience they expect.
ServicePower delivers solutions for leading retailers such as Costco, Richer Sounds, and John Lewis with:
ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe.