How Does Customer Experience with Field Services Bring Customer Satisfaction? | ServicePower | Innovating Field Service
The field service technician or installer is truly the ambassador of good will, representing the company in the far-flung regions of the community. Who else does the customer actually see, wearing the insignia of your company, outside of your brick and mortar store (if indeed you have one)? The customer may be completely happy with your products, but those kudos will go to the manufacturer or the designer, but customer satisfaction with your company will depend a lot on this point of contact with field services.

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Community Surgical Supply selects ServicePower | ServicePower | Innovating Field Service

ServicePower to support personalized in-home healthcare service

McLean, VA- ServicePower, Inc., a market leader in field service management solutions, today announced that Community Surgical Supply, a regional provider of healthcare products and services, will utilize the ServicePower suite to improve the health of its communities. 

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ServicePower is Field Service Management Solution of Choice for Consumer Product Industries | ServicePower | Innovating Field Service

Digital Suite Seamlessly Connects Product Provider, Third-Party Contractors and Consumers 

McClean, VA- ServicePower, Inc, a market leader in field service management software, continues to grow its leadership position with consumer products companies outsourcing field service in part or entirely to third party contracted networks. 

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ServicePower again named a Visionary in Gartner’s 2017 Magic Quadrant for Field Service Management | ServicePower | Innovating Field Service

Report Recognizes ServicePower’s Ability to Execute and Completeness of Vision 

October 10, 2017 - ServicePower, field service management solution provider, has again been named by Gartner as a visionary in its magic quadrant for field service management (FSM), by Jim Robinson, Michael Maoz and Jason Wong published September 27, 2017.

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Mobile CRM is Revolutionizing Field Services | ServicePower | Innovating Field Service
When it comes to unifying your customer service suite, nothing is more important than a comprehensive and easily accessed CRM (Customer Relations Management software). This is especially true if all or part of your business model involves offering a service to customers out in the field. From touring real estate properties with new home buyers to repairing on-site manufacturing equipment, knowing who and what you are dealing with is vital for preparing your field based employees for each mission. Fortunately, briefcases full of folders and paperwork are no longer necessary for the modern traveling professional. Smartphones, tablets, and rugged laptops can bring the support of your entire business and proprietary service software with them to the client's location.

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