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ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.
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ServicePower Named a Visionary in Gartner’s 2019 Magic Quadrant for Field Service Management for Third Time

Written by ServicePower on April 18, 2019

ServicePower continues in a Visionary position in Gartner’s report, which provides an overview of the Field Service ...
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Bridging the gap between the smart home and field service providers

Written by ServicePower on April 18, 2019

Intelligent home technology has transformed from curiosity to necessity. An estimated two-thirds of American households ...
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Using Predictive Maintenance to Improve Service Experience

Written by ServicePower on April 11, 2019

The primary goal of a maintenance organization is to maximize asset availability and reduce downtime. When equipment ...
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IoT and Data Security: 5 Things You Need to Know to Reduce Financial Risk for Your Field Service Organization

Written by ServicePower on April 06, 2019

If the 2019 Consumer Electronics Show is any indication, the “smart home” trend is just ramping up – all made possible ...
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ServicePower Announces Partnership with Safeware to Implement Comprehensive Third-Party Solution Suite

Written by ServicePower on April 02, 2019

Safeware’s Authorized Service Network will use Claims, Dispatch and Onboarding solutions by ServicePower McLean, VA, ...
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How Field Service Directors Can Ride the IoT Smart Home Technology Wave

Written by ServicePower on March 29, 2019

Smart home technology is ubiquitous nowadays. An estimated one-third of American households now boast connected ...
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Understanding what third-party service provider workers really want

Written by ServicePower on March 19, 2019

Today, third-party field service technicians are indispensable. Approximately three-quarters of service businesses ...
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10 Things Every Field Service Management Director Should Be Doing

Written by ServicePower on March 14, 2019

Field service management directors can facilitate operational excellence and overcome the competition by implementing ...
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Unpacking the uberization of field services

Written by ServicePower on March 08, 2019

Back in March 2009, two entrepreneurs launched an innovative cab service that allowed smartphone users to connect with ...
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Strategies for augmenting full-time field technicians through third-party workforce management

Written by ServicePower on March 04, 2019

Field service businesses of all sizes have embraced the mixed workforce management model, which involves deploying and ...
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The 2019 Guide to Field Service Management Software

Written by ServicePower on February 28, 2019

As a member of a fast-moving field service management organization, each day is different. You’ve got multiple ...
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Understanding the benefits of mixed workforce management

Written by ServicePower on February 25, 2019

Field service businesses everywhere are integrating third-party contractors into their operations, intent on both ...
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4 Signs Your Workforce Management Software Is Slowing Down Your Field Techs

Written by ServicePower on February 21, 2019

Managing field service technicians often brings the responsibility of juggling many priorities. Today’s field service ...
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ServicePower Accelerates 2018 Momentum into 2019

Written by ServicePower on February 20, 2019

Field Service Management Software Company Grows Customer Base, Implements New Products and Expands Partnerships McLean, ...
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ServicePower Expands Partnership with Centricity to Focus on Customer Experience

Written by ServicePower on February 12, 2019

Leading Service and Protection Organization Selects ServicePower’s Customer Engagement Solution McLean, VA, February ...
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Defining mixed workforce management in the field services sector

Written by ServicePower on February 11, 2019

The American workforce has changed drastically over the past decade due to the emergence and crystallization of the ...
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Let it Snow: How to Improve Contractor Management over the Holidays

Written by ServicePower on December 17, 2018

Cloud and mobile computing solutions are rapidly changing the way businesses operate in our modern world. This is true ...
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Service Smart Homes with the Efficiency and Intelligence of ServicePower Technology

Written by ServicePower on December 13, 2018

The Evolution of the Connected Home While connected homes, aka smart homes, will offer exciting technology, there will ...
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ServicePower Named a Leader in Field Service Management in Frost & Sullivan’s 2018 Best Practices Report

Written by ServicePower on December 05, 2018

Analyst Firm Honors Tech Provider for Customer Value Leadership  McLean, VA, December 05, 2018, ServicePower, Inc. – ...
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NEW! Gartner Research: Critical Capabilities for Field-Service Management

Written by ServicePower on December 05, 2018

Gartner analysts' evaluated Field-Service Management (FSM) Technology vendors to find out how they ranked in the topic ...
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How Cloud and Mobile Computing Technology is Improving the Field Service Industry

Written by ServicePower on November 27, 2018

New Technologies  Streamline Business Processes Integrating technology to improve field-service management isn't a new ...
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Augmented Reality Takes Field Service to a New Level

Written by ServicePower on November 21, 2018

Field service technicians often work in cramped and inconvenient locations, and they don't want to go back and forth ...
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How to Improve Your Field Service Business Management (Second Half)

Written by ServicePower on November 16, 2018

Arriving in Style If everything has gone correctly, your team should arrive well-equipped, well-hydrated and perfectly ...
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How to Improve Your Field Service Business Management (First Half)

Written by ServicePower on November 08, 2018

Running a field service business successfully is all about logistics. No matter how skilled your teams are or even how ...
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3 Ways Mobile Capabilities Enable Field Service Technicians

Written by ServicePower on November 02, 2018

Whether classified as technicians, caregivers, representatives, installers, or something else, field service workers ...
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Goodman Networks Selects ServicePower to Expand its Current Field Service Operations

Written by ServicePower on November 01, 2018

Partnership Enables Access to New Markets   McLean, VA — November 01, 2018 — ServicePower, a leading provider of ...
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5 Technologies to Enable Your Mobile Workforce

Written by ServicePower on October 24, 2018

When most people hear the words "Mobile Workforce" they think corporate guys with cellphones working with clients and ...
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Scheduling Software Helps Field-Service Technicians Arrive on Time and Impress Customers

Written by ServicePower on October 17, 2018

Full and part-time field service contractors are now one of the most important employment groups in today's high-tech ...
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AI Continues to Create Enhancements for Field Workforce Management

Written by ServicePower on October 03, 2018

ServicePower Delivers Innovative Workforce-Management Solutions At ServicePower, we deliver exceptional field and ...
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How to Implement Best Practices for Field Service Organizations

Written by ServicePower on September 26, 2018

Each year, Strategies For Growth (SFG) conducts a series of Benchmark Surveys among its outreach community of more than ...
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Contract Management Software Delivers Organized Efficiency

Written by ServicePower on September 18, 2018

The Locked File Cabinet Is No Longer An Efficient and Manageable Tool ServicePower has built a world-wide, advanced, ...
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10 Tips to Improve Your Field-Service Invoicing - Pt 2

Written by ServicePower on September 14, 2018

[The Continuance] Steps 7-10 from Tuesday's blog focuses on important tips on how to improve field-service invoicing. ...
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10 Tips to Improve Your Field Service Invoicing - Pt 1

Written by ServicePower on September 11, 2018

Field-service invoicing is a surprisingly hot debate topic in the right circles. Every business is looking for the ...
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What New Technology is Emerging in Field Service?

Written by ServicePower on September 05, 2018

How do most field service operators cope with the problems of the industry now? What technologies are emerging that ...
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3 Ways to Improve Workforce Capabilities with FSM Software

Written by ServicePower on August 21, 2018

Managing off-site technicians and assets can be a challenge for businesses in the field service industry. The unknown ...
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ServicePower Launches New Website!

Written by ServicePower on August 16, 2018

ServicePower is inviting you to explore its’ new website. The new website was designed to offer a simplified, ...
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New Tools for Dispatch Software

Written by ServicePower on August 14, 2018

With the rapid advancement of technology, there are new tools that help field teams to supercharge their productivity ...
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10 Ways to Personalize Your Field-Service Customer Relationships

Written by ServicePower on August 09, 2018

[The Continuance]
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10 Ways to Personalize Your Field-Service Customer Relationships

Written by ServicePower on August 07, 2018

Field service is an incredibly personal business, but not one where technicians and customers usually stop and get to ...
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How Smart Scheduling Improves Field Service Workflows

Written by ServicePower on August 02, 2018

Keeping on schedule and showing up on time for service calls are important tasks for companies in the field service ...
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Marc Sprecher Joins ServicePower as SVP

Written by ServicePower on August 01, 2018

McLean, VA- August 1, 2018 - ServicePower, Inc., a leading field-service management technology company focused on ...
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HVAC Field Employees Get the Technology They Need

Written by ServicePower on July 20, 2018

The HVAC industry is rapidly growing as a result of construction spending on the rise. OEMs, dealers, and even service ...
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Smart Service: Are You Providing It?

Written by ServicePower on July 11, 2018

Regardless of whether you provide home warranties, appliance services, security, telecommunications, or any other ...
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The Internet of Things and Field Service Operations

Written by ServicePower on July 05, 2018

Big But Not Big Enough. In recent years, the Internet of Thing (IoT) has collected a web of mystique around it which ...
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ServicePower Releases Enhancements Across Suite

Written by ServicePower on May 30, 2018

Functionality focused on Improving Customer Responsiveness and Service Visibility  ServicePower, a market leader in ...
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ServicePower Partners with Ayla Networks

Written by ServicePower on May 09, 2018

IoT PaaS Technology Accelerates Connected Home Strategy McLean, VA- ServicePower, Inc., a market leader in field ...
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Workforce Management Software Meets Service Industry Demands

Written by ServicePower on April 26, 2018

Field service management software helps organizations delivering any kind  of field based services overcomes common ...
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New CEO Brings Enterprise Software Leadership to ServicePower

Written by ServicePower on April 24, 2018

McLean, VA- ServicePower, Inc., a market leader in field service management solutions, announces the appointment of a ...
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What Does Contractor Management Mean in Field Service Management?

Written by ServicePower on April 18, 2018

When talking about your workforce, what does 'third party' or 'contractor' actually mean? In this context, it means a ...
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Empowering Mobile Workers to Enhance Customer Experience

Written by ServicePower on April 10, 2018

Operational excellence is the goal of every organization; however, the efforts required to achieve this goal are unique ...
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Enhancing Customer Service: 3 Strategies to Make Customers Happy!

Written by ServicePower on April 05, 2018

No field service business is perfect, and each makes a mistake from time to time.  It's also true that some customers, ...
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10 Reasons Management Software Increases Field Productivity

Written by ServicePower on March 27, 2018

In the second half of our two-part article on how the right field service management software solutions can increase ...
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ServicePower Extends Contract with Siemens

Written by ServicePower on March 23, 2018

Contract extension underscores long term client relationship  McLean, VA- ServicePower Inc., a market leader in field ...
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10 Reasons Workforce Management Software Increases Productivity

Written by ServicePower on March 22, 2018

Field service tends to be deeply entrenched in many business models. When your business model, backed by your current ...
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Are You on the Edge?

Written by ServicePower on March 14, 2018

Are you on the cutting edge of field service in 2018? Your field service management technology must  support ...
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Achieving Customer Satisfaction in the Field Service Industry

Written by ServicePower on March 07, 2018

One of the most important things in operating a field service business is remembering the customer. It's all too easy ...
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ServicePower Granted Field Service Scheduling Patent

Written by ServicePower on January 15, 2018

Patent Underscores ServicePower’s Technology Innovation and Dedication to Customer Experience and Mobile Tech ...
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ServicePower Revolutionizes Routing with HERE Technologies

Written by ServicePower on January 08, 2018

Technology partnership provides state of the art digital mapping technology to field service operations McLean, VA- ...
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ServicePower: Ensuring Life’s Good for all US LG Customers

Written by ServicePower on November 30, 2017

McLean, VA – ServicePower, Inc., a market leader in field service management solutions, today announced that it will ...
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The Experience Economy

Written by ServicePower on November 08, 2017

Customer experiences are what determine customer satisfaction. In every company, the set of conditions defining the ...
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ServicePower combines AI and Customer-Centric functionality

Written by ServicePower on October 31, 2017

New Unified Suite offers Faster, Smarter Service McLean, VA- ServicePower Inc., a market leader in field service ...
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Community Surgical Supply selects ServicePower

Written by ServicePower on October 16, 2017

ServicePower to support personalized in-home healthcare service McLean, VA- ServicePower, Inc., a market leader in ...
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We are the FSM Solution of Choice in Consumer Product Industry

Written by ServicePower on October 11, 2017

Digital Suite Seamlessly Connects Product Provider, Third-Party Contractors and Consumers  McClean, VA- ServicePower, ...
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ServicePower named a Visionary in Gartner’s 2017 Magic Quadrant

Written by ServicePower on October 10, 2017

Report Recognizes ServicePower’s Ability to Execute and Completeness of Vision  October 10, 2017 - ...
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ServicePower and NextHelm Sign Partnership Agreement

Written by ServicePower on October 09, 2017

ServicePower and NextHelm sign Augmented Reality, IoT and Wearables partnership to further improve the experience for ...
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ServicePower Wins Two New Managed Services Contracts in the UK

Written by ServicePower on September 20, 2017

Stockport, UK - ServicePower, Inc., a market leader in field service management solutions, has signed managed services ...
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ServicePower Bolsters Executive Staff

Written by ServicePower on September 19, 2017

McLean, VA- ServicePower, Inc., a leading provider of field service management solutions, announces the appointment of ...
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ServicePower and Fixt Inc. Sign Agreement

Written by ServicePower on August 23, 2017

McLean, VA- ServicePower Inc., a market leader in workforce management software, has signed a sales and service ...
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Costco to improve after sales care with ServicePower

Written by ServicePower on July 17, 2017

McLean, VA- ServicePower, Inc., a market leader in cloud based mobile workforce management software, has signed a ...
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Bradford White Corporation selects ServicePower

Written by ServicePower on July 10, 2017

McLean, VA - ServicePower, Inc., a market leader in workforce management software, today announced that Bradford White ...
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ServicePower recognized by Frost & Sullivan

Written by ServicePower on June 30, 2017

McLean, VA ServicePower, a market leader in  mobile workforce management software, is pleased to announce that it has ...
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ServicePower Wins Three New Managed Services Contracts

Written by ServicePower on June 29, 2017

McLean, VA- ServicePower, Inc., a market leader in workforce management software, has signed managed services contracts ...
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ServicePower Signs New Joint Reseller Agreement Covering Europe

Written by ServicePower on June 28, 2017

McLean, VA- ServicePower Inc., a market leader in workforce management software, has signed  a partnership agreement ...
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ServicePower Partners with Global Virtual Reality Video Provider

Written by ServicePower on June 27, 2017

McLean, VA- ServicePower Inc., a market leader in workforce management software, has signed a technology partnership ...
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ServicePower Announces Boost, on the Salesforce AppExchange

Written by ServicePower on May 08, 2017

Customers can now evangelize mobile workers to perform at their best with optimized and mapped field schedules, on ...
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Sail Over the Rail with Integrated Automation

Written by ServicePower on May 08, 2017

Automated entitlement and claims logic helps home warranty administrators control reduce costs, monitor quality and ...
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Home Warranty Administrators Maximize Customer Satisfaction

Written by ServicePower on April 26, 2017

Consumers buy insurance for peace of mind. No doubt about it. Though insurance comes in many flavors, the basics are ...
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ServicePower poised to accelerate after Diversis acquisition

Written by ServicePower on April 10, 2017

February 10, 2017, McLean, VA, ServicePower, a market leader in mobile workforce management software, announced today ...
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Signs joint reseller agreement with Cognito iQ

Written by ServicePower on March 27, 2017

McLean, VA- ServicePower, Inc., a market leader in workforce management software, is delighted to announce that it has ...
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ServicePower Research at KES Intelligent Decision Technologies

Written by ServicePower on March 24, 2017

McLean, VA, ServicePower, a market leader in hybrid mobile workforce management, announced today that its research into ...
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New Features, New Revenue Streams for Customers

Written by ServicePower on March 21, 2017

ServicePower Enhancements to Provide New Revenue Streams to its Customers End customers experience ‘Uber-like’ view of ...
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ServicePower’s CEO recognized as Top 20 Field Service Influencer

Written by ServicePower on March 02, 2017

Field Service News recognizes CEO Marne Martin as Top 20 Field Service Influencer 2017 ServicePower Technologies Plc ...
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Home Smart Limited Signs Reseller Agreement

Written by ServicePower on February 28, 2017

New Agreement Extends Sales of ServicePower ServicePower Technologies Plc (AIM: SVR), a market leader in mobile ...
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Home Assistance Business Renews Contract

Written by ServicePower on December 14, 2016

ServiceScheduling and ServiceOperations Renewed for New Three Year Term ServicePower Technologies Plc (AIM: SVR), a ...
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ServicePower Recognized by Gartner in 2016

Written by ServicePower on November 14, 2016

ServicePower Named a Visionary by Gartner in 2016 Magic Quadrant for Field Service Management ServicePower Technologies ...
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Statement regarding a Possible Offer and Rule 2.9 announcement

Written by ServicePower on November 10, 2016

NOT FOR RELEASE, PUBLICATION OR DISTRIBUTION, IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, IN, INTO OR FROM ANY ...
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ServicePower named by TMT News as a 2016 Technology Awards Winner

Written by ServicePower on November 09, 2016

Awarded  2016 Best Mobile Workforce Management Software Solution ServicePower Technologies Plc (AIM: SVR), a market ...
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Global Insurer Selects ServicePower for Workforce Management

Written by ServicePower on November 08, 2016

End-to-end mobile workforce management platform, Unity, to be used in support of Canadian insurance business ...
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BrandsMart USA Renews Contract

Written by ServicePower on October 27, 2016

ServiceScheduling, ServiceOperations and ServiceGPS renewed for new three year term  ServicePower Technologies Plc ...
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Service Contract Administrator Successfully Deploys ServicePower

Written by ServicePower on October 26, 2016

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, is delighted to announce a ...
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Corporate Vision 2016 Technology Innovator Awards Winner

Written by ServicePower on September 26, 2016

ServicePower named by Corporate Vision as a 2016 Technology Innovator Awards Winner  ServicePower Technologies Plc ...
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ServicePower named by ACQ5 as a double 2016 Global Awards Winner

Written by ServicePower on September 20, 2016

ServicePower wins UK Company of the Year (workforce management technology) and Game Changer of the Year (field service ...
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ServicePower recoginized by CIO Review for Technology

Written by ServicePower on September 06, 2016

 
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New Partnership Announced with Westbrook

Written by ServicePower on August 22, 2016

22, August 2016, ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, announced ...
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North American Consumer Products Manufacturer Extends Contract

Written by ServicePower on August 19, 2016

Increases licensing of ServiceMobility, upgrades and migrates ServiceScheduling  19 August 2016, ServicePower ...
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Bolt Data teams with ServicePower

Written by ServicePower on August 19, 2016

19 August 2016, ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today ...
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Announces Partnership with Apptituda

Written by ServicePower on August 18, 2016

  18 August 2016, ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today ...
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ServicePower Announces UK Contract Win

Written by ServicePower on July 22, 2016

Barron McCann executes contract for schedule and route optimization  ServicePower Technologies Plc (AIM: SVR), a market ...
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ServicePower named in 20 Promising Enterprise Mobility Solutions

Written by ServicePower on July 07, 2016

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announces that it was ...
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ServicePower CEO Interviewed by CEOCFO Magazine

Written by ServicePower on June 27, 2016

ServicePower Technologies Plc (AIM:SVR), a market leader in workforce management software, today announced that  CEOCFO ...
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ServicePower Named Among 50 Companies to Watch by Silicon Review

Written by ServicePower on June 21, 2016

ServicePower Technologies Plc (AIM:SVR), a market leader in workforce management software, today announced today ...
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ServicePower recoginized by CIO Review for FSM

Written by ServicePower on June 17, 2016

ServicePower Technologies Plc (AIM:SVR), a market leader in workforce management software, today announced that is has ...
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Kambio Contract Announcement

Written by ServicePower on May 23, 2016

On-demand vehicle service provider, Kambio, contracts to use and resell NEXUS FSTM  ServicePower Technologies Plc (AIM: ...
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ServicePower Reports Proven ROI

Written by ServicePower on May 13, 2016

Client realizes measurable ROI since ServiceScheduling Deployment in Field Service Operation ServicePower Technologies ...
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New Contract Wins

Written by ServicePower on May 12, 2016

Three new contracts secured  ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management ...
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ServicePower Unity: Complete SaaS Mobile Workforce Management

Written by ServicePower on May 11, 2016

ServicePower Announces launch of ServicePower Unity ServicePower Technologies Plc (AIM: SVR), a market leader in ...
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ServicePower Announces Partnership Initiative

Written by ServicePower on April 21, 2016

Company launches Global Business Partner Channel for NEXUS FSTM April 20, 2016,  ServicePower Technologies Plc (AIM: ...
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New Contract Win for ServiceOperations

Written by ServicePower on April 19, 2016

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announces that it has ...
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Latest Product Innovations

Written by ServicePower on April 04, 2016

New Mobile Workforce Management Software Enhancements New features developed in ServiceScheduling, ServiceMobility, ...
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ServicePower's U.S. and U.K. Offices Announce Many New Contract Updates

Written by ServicePower on March 21, 2016

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, is pleased to announce that ...
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CEO, Marne Martin Named to Field Service News Top 20 2016

Written by ServicePower on February 17, 2016

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software, today announced CEO Marne ...
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ServicePower Selects Domo

Written by ServicePower on February 01, 2016

Integration yields enhanced data and insights for field service organizations  Real time self-service operational ...
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Winners Announced for the 10th Annual ACQ5 Global Awards

Written by ServicePower on January 28, 2016

ServicePower named Named Company of the Year (WFM Technology), and Marne Martin, CEO, named Gamechanger of the ...
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ServicePower Worldwide Business with Kathy Ireland® Interview

Written by ServicePower on December 10, 2015

Airs on Bloomberg International on December 12, 2015 ServicePower Technologies PLC (AIM:SVR), a market leader in mobile ...
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ServicePower Worldwide Business with Kathy Ireland® Interview

Written by ServicePower on December 09, 2015

Airs on Fox Business Network on December 12, 2015 ServicePower Technologies PLC (AIM:SVR), a market leader in mobile ...
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ServicePower Files Fourth Patent for Quantum Annealing Tuning

Written by ServicePower on December 07, 2015

Real time algorithm tuning drives greater productivity for complex field service operations ServicePower Technologies ...
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ServicePower Partners with Entercoms

Written by ServicePower on November 30, 2015

Solution provides joint parts optimization for field service organizations ServicePower Technologies Plc (AIM: SVR), a ...
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ServicePower Worldwide Business with Kathy Ireland® Interview

Written by ServicePower on November 24, 2015

Airs on Fox Business Network on November 28, 2015 ServicePower Technologies PLC (AIM:SVR), a market leader in mobile ...
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ServicePower Named Executive Awards Winner by Corporate Vision

Written by ServicePower on November 23, 2015

Field Service Management CEO of the Year and Best Mobile Workforce Management Solution for 2015 ServicePower ...
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Selected for 20 Most Promising Enterprise Mobility Solutions

Written by ServicePower on November 19, 2015

ServicePower Selected by CIO Review for the 20 Most Promising Enterprise Mobility Solution Providers 2015 ServicePower ...
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Appointment of Vice President, North American Sales

Written by ServicePower on November 16, 2015

ServicePower Technologies Plc (AIM:SVR), a market leader in mobile workforce management software, today announced the ...
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ServicePower one of 20 Most Promising Oil & Gas Technologies 2015

Written by ServicePower on November 13, 2015

  ServicePower Selected by CIO Review for the 20 Most Promising Oil & Gas Technology Solution Providers 2015 ...
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5 Ways Management Can Improve Morale from the Top Down

Written by ServicePower on November 09, 2015

 
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North American Insurer tags ServicePower to Improve Productivity

Written by ServicePower on October 30, 2015

ServicePower Technologies Plc (AIM: SVR), a market leader in workforce management software , today announced that it ...
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ServicePower Becomes a ThingWorx Ready Partner

Written by ServicePower on October 23, 2015

23 October 2015
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ServicePower Launches NEXUS FS Field Service Management Software

Written by ServicePower on September 14, 2015

14 September 2015  ServicePower Technologies Plc ("ServicePower" or the "Company") End-to-End field service management ...
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ServicePower Applies for Various Quantum Annealing Patents

Written by ServicePower on September 10, 2015

The Newest Generation of Optimisation Technology ServicePower Technologies Plc (AIM:SVR), a market leader in workforce ...
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Jones Lang LaSalle Awards ServicePower

Written by ServicePower on August 27, 2015

13 August 2015 ServicePower Technologies Plc (“ServicePower” or the “Company”) Jones Lang LaSalle names ServicePower ...
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Field Service Technology is the Path to Customer Delight

Written by ServicePower on August 21, 2015

Field service technology today is essential for an operation with field based resources, from repair techs, to ...
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Three new North American Wins for SevicePower

Written by ServicePower on August 12, 2015

12 August 2015
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5 ways field techs are affected by field service software

Written by ServicePower on August 04, 2015

Would you rather pay your field service professionals to spend more time with customers or spend more time driving ...
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Future proof your Field Service Management Organization

Written by ServicePower on July 30, 2015

In field service, new technologies such as social, mobile, cloud, wearables, IoT and M2M present new opportunities ...
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ServicePower Partners with Chilean Reseller Semit IT Solutions

Written by ServicePower on July 10, 2015

10 July 2015  ServicePower Technologies Plc (“ServicePower” or the “Company”)    New partnership will provide optimized ...
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The Importance of Crew Scheduling Software

Written by ServicePower on July 08, 2015

A person near and dear to my heart recently became bored with retirement and decided to go back to work. He was looking ...
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ServicePower announces Contract Win

Written by ServicePower on July 01, 2015

30 June 2015   ServicePower Technologies Plc (“ServicePower” or the “Company”)   ServicePower announces Contract Win ...
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Buying a service management platform - it’s much more than SaaS

Written by ServicePower on June 29, 2015

As a pioneer of cloud based software and true Software as a Service (SaaS) deployments in the late nineties, ...
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Top 10 Ways to Ensure Success within Field Service Management

Written by ServicePower on June 25, 2015

Today, field service organizations are no longer seen as just cost centers, but as the best and sometimes only customer ...
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What does it take to be a workforce management field legend?

Written by ServicePower on June 11, 2015

American Pharoah (this is not a spelling error), a horse owned by an Egyptian immigrant, with half a tail, took the ...
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What do you have in your pocket?

Written by ServicePower on June 04, 2015

I bet you have at least one smart, connected device that can browse the web, send and receive emails, call your mom, ...
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The Buck Doesn’t Stop at Sales: Integrating Team Communication

Written by ServicePower on May 28, 2015

Industry competition continues to be one of the most challenging aspects of sustaining a successful field service ...
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ServicePower announces New Strategic Partnership with Concirrus

Written by ServicePower on May 18, 2015

RNS Reach   13 May 2015     ServicePower Technologies Plc (“ServicePower” or the “Company”)     Partnership will Create ...
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Customer Service: Lowe's and the Doll Bed

Written by ServicePower on May 13, 2015

Customer service is one of those elements of any operation that we all talk about, a lot.
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Top Reasons Service Organizations Must Use 3rd Party Contractors

Written by ServicePower on May 04, 2015

The need for competent field services has become important in the modern world as a result of high customer ...
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Deliver a Best-in-Class Customer Experience

Written by ServicePower on April 29, 2015

Customers are the most important aspect for any business. Without customers, your business won’t survive in the long ...
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Three New Contract Wins

Written by ServicePower on April 27, 2015

27 April 2015
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New Mobility Release Raises the Bar for Enterprise Mobility

Written by ServicePower on April 24, 2015

24 April 2015 ServicePower Technologies Plc (“ServicePower” or the “Company”) New ServiceMobility Release Raises the ...
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Changes in the Field Service Industry

Written by ServicePower on April 23, 2015

The field service industry is constantly changing. Each field service organizations must grow and evolve to meet the ...
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ServicePower announces new Contract Win with Permaplate, Inc.

Written by ServicePower on April 20, 2015

ServicePower announces new Contract Win with Automotive Appearance Protection Products Company Permaplate Inc.   ...
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We Know Where your Contractors Are

Written by ServicePower on April 03, 2015

One of the key differentiators for ServicePower is our ServiceOperations product and its integration with our ...
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ServicePower releases Newsletter

Written by ServicePower on March 31, 2015

March 30, 2015
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Basketball and Perfection: Managing a Successful Team

Written by ServicePower on March 18, 2015

Louisville, Kentucky and really the Kentuckiana area, which includes all of my Hoosier brethren, is a basketball mecca. ...
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Latest ServiceScheduling Contract Increases European Market Share

Written by ServicePower on March 05, 2015

RNS Reach 5 March 2015   ServicePower Technologies Plc (“ServicePower” or the “Company”) Latest ServiceScheduling ...
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Latest contract wins emphasise ServicePower’s momentum in the UK

Written by ServicePower on February 16, 2015

ServicePower Technologies Plc (“ServicePower” or the “Company”) Latest contract wins emphasise ServicePower’s momentum ...
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UK Contract Wins

Written by ServicePower on February 03, 2015

RNS Reach
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ServicePower Receives 2014 M2M Evolution IoT Excellence Award

Written by ServicePower on January 14, 2015

January 14, 2015
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Appointment of Senior Vice President, Professional Services

Written by ServicePower on January 09, 2015

9 January 2015  ServicePower Technologies PLC ("ServicePower" or the "Company")  Appointment of Senior Vice President, ...
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ServicePower Recognized as Visionary in Magic Quadrant for FSM

Written by ServicePower on December 31, 2014

December 31, 2014 ServicePower Technologies Plc (AIM: SVR), a market leader in field management software, today ...
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ServicePower Recognised in Gartner Report

Written by ServicePower on December 30, 2014

RNS Reach ServicePower Technologies Plc (“ServicePower” or the “Company”)    ServicePower recognised in Gartner report ...
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ServicePower Signs Three New UK Contracts

Written by ServicePower on December 08, 2014

08 December 2014
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The Struggle for Technology in Field Service

Written by ServicePower on November 20, 2014

 I took this picture several weeks ago. Five males like this, in addition to many females have been around my property ...
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Global contract extension with Data Management Company

Written by ServicePower on November 03, 2014

  3 November 2014 ServicePower Technologies plc ("ServicePower" or the "Company")   Global contract extension with Data ...
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Frost & Sullivan recognizes ServicePower

Written by ServicePower on October 29, 2014

 
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Live Interview on iHeart Business Talk Radio

Written by ServicePower on October 21, 2014

Interview Airs at 7:30am EDT / 4:30am PDT / 6:30am CDT on the Traders Network Radio Show, Hosted by Michael Yorba   ...
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ServicePower Announces Agreement with Security Systems Firm

Written by ServicePower on October 06, 2014

6 October 2014     ServicePower Technologies Plc (“ServicePower” or the “Company”)  Extended agreement with security ...
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Cloud Pioneers and Schedule Optimization Innovators

Written by ServicePower on September 29, 2014

On September 19th, Oracle announced that Larry Ellison, co-founder, stepped down as CEO.  Mark Hurd and Safra Catz, ...
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Cloud security is only as good as the photos it does not leak

Written by ServicePower on September 09, 2014

I can think of very few woman who would want unauthorized nude photos circulated, and as a fellow native of Louisville, ...
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InnovationPower is around the Corner! Are you joining us?

Written by ServicePower on August 29, 2014

InnovationPower in New Orleans!
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Contract with Global Consumer Products Manufacturer

Written by ServicePower on July 31, 2014

 
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Aberdeen- The Evolution of Service Rests on a Connected World

Written by ServicePower on July 02, 2014

The M2M Impact on Scheduling & Mobility
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June 24, 2014 -Appointment of SVP, Corporate Development

Written by ServicePower on June 24, 2014

ServicePower Technologies Plc (AIM:SVR), a market leader in field management software solutions, today announced the ...
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Aberdeen: Field Service 2014 – Workforce Management Trends

Written by ServicePower on June 16, 2014

Is the Schedule Running your Techs into a Wall? We all have heard the many Rights of Field Service. Right technician, ...
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3 Ways You Can Do a Better Job Listening to Your Customers

Written by ServicePower on June 10, 2014

Last week, Shep Hyken at The Smart Van wrote a post about the concept of firing bad customers. His argument is that the ...
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Be a Driving Force of Innovation and Inspiration

Written by ServicePower on June 09, 2014

At the bottom line, field service is important because it touches customers’ lives. At ServicePower, we care not only ...
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Software Selected by Leading Property Management Company

Written by ServicePower on June 04, 2014

Software Selected by Leading Property Management Company ServicePower Technologies Plc (AIM: SVR), a market leader in ...
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ServicePower is a great Anglo-American company going global

Written by ServicePower on May 28, 2014

Some know that I grew up in Montana and Wyoming on cattle ranches and came at 17 to the Georgetown University School of ...
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Aberdeen: The Evolved Technician has New Tools of Communication

Written by ServicePower on May 20, 2014

Technology has revolutionized the technician’s capabilities in the field. Now more than ever, field technicians can ...
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ServicePower's momentum continues with new contracts & extensions

Written by ServicePower on May 20, 2014

21 May 2014
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Field Service Travel Should Be More Than Just A to B

Written by ServicePower on May 16, 2014

On the road again… just can’t wait to get on the road again…
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Not All Street Level Routing is Created Equally

Written by ServicePower on May 13, 2014

A while ago on our blog we published a piece explaining that all field service scheduling solutions were not created ...
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It’s All in the Delivery

Written by ServicePower on May 07, 2014

I recently traveled to England and booked a hotel room at a reputable chain. The hotel itself was beautiful; old ...
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Aberdeen: Don’t Miss Out on the Next Service Wave

Written by ServicePower on April 29, 2014

“The customer is always right” is often a quoted by organizations as a way to instill a mindset of service at all ...
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Mobility – A Field Service Organization’s Lifeline?

Written by ServicePower on April 28, 2014

Mobility is no longer just a trend but a way of life for modern day businesses and consumers. Because of this, field ...
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Imagining the Future… A Day in a Connected Life (M2M Style)

Written by ServicePower on April 28, 2014

By Guest Blogger John Vaccaro
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The Future of a Connected Field Technician

Written by ServicePower on April 24, 2014

The concept of M2M didn’t sprout up recently, in fact, in one form or another, machine to machine communication existed ...
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Strategic relationship with Bosch Software Innovations

Written by ServicePower on April 24, 2014

ServicePower (AIM: SVR), a market leader in field management, announces a new relationship with Bosch Software ...
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ServicePower enters strategic relationship with Bosch Software

Written by ServicePower on April 24, 2014

ServicePower enters into strategic relationship with Bosch Software Innovations ServicePower (AIM: SVR), a market ...
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Understanding the Field Service Organization

Written by ServicePower on April 23, 2014

Today, dozens of field service organizations and field service vendors gather in sunny Palm Springs, CA for Field ...
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The Nexus of Forces = Innovative Field Service Management

Written by ServicePower on April 14, 2014

The nexus of forces is a grandiose term describing a phenomenon that has been impacting business for many years, but is ...
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3 Causes of Bad Field Service

Written by ServicePower on April 11, 2014

We talk frequently about customer service on this blog and in conjunction with our software solutions -- with good ...
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Five Things Every Mobile Field Service Solution Needs

Written by ServicePower on April 04, 2014

As a field service manager, you probably spend a lot of time thinking about and implementing plans designed to increase ...
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The Elusive First-Time Fix in Field Service

Written by ServicePower on April 03, 2014

First-time fix rate may just be the red-headed stepchild of field service metrics. This performance metric, which is ...
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April 2, 2014-ServicePower rebrands itself for 2014 and beyond

Written by ServicePower on April 01, 2014

MacLean, VA- ServicePower (AIM: SVR), a market leader in field management, has introduced new corporate branding which ...
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CEO Marne Martin on ServicePower 2013 Results

Written by ServicePower on March 31, 2014

Growing up, there were three tenets: start the day with a smile, success comes to those who work the hardest, and find ...
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Time is Money: Are Your Field Service Technicians Wasting Time?

Written by ServicePower on March 31, 2014

We’ve all seen and heard references in popular culture—like the famous Seinfeld episode where Kramer gives the cable ...
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Wearable Technology – Passing Trend or Here to Stay?

Written by ServicePower on March 26, 2014

Just as the mobile device market has begun to flatten, another technological trend is just breaking into the market; ...
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Directorate Change Announced at ServicePower

Written by ServicePower on March 26, 2014

Directorate Change ServicePower (AIM: SVR), a market leader in field management, today announces that following 14 ...
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March 26, 2014- Final Results

Written by ServicePower on March 26, 2014

Final Results ServicePower (AIM:SVR), a market leader for outsourced service and field management, announces its ...
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The Drive to Be Better Starts With Your Customers

Written by ServicePower on March 24, 2014

One of the most important lessons in business is that it waits for no one. Building and defending competitive ...
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Not All Field Service Scheduling Products Are Created Equally

Written by ServicePower on March 19, 2014

Marketing often has a fancy way of making less look like more, especially when flashy colors and videos, and other ...
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Clearing the Cloud Confusion - Private vs Public

Written by ServicePower on March 18, 2014

It seems like most businesses are “flying in the cloud” these days. Gartner predicts that the cloud will eventually ...
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4 Reasons to Consider Globalization Now, Not Later

Written by ServicePower on March 12, 2014

According to Webster’s Dictionary, globalization is the act, process or policy of making something worldwide in scope ...
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Use Analytics to become a Best-in-Class Field Service Organization

Written by ServicePower on March 11, 2014

Field service excellence is no longer defined by competently scheduling and routing technicians to customers. The days ...
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Getting to Know ServicePower’s CEO

Written by ServicePower on March 10, 2014

Welcome to our blog series “CEO Corner” with the ServicePower CEO Marne Martin. Marne Martin joined ServicePower as CFO ...
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March 10, 2014- Landmark Agreement with ServiceMax

Written by ServicePower on March 10, 2014

Landmark Agreement with ServiceMax
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Are You Utilizing Your Software for its True Purpose?

Written by ServicePower on March 07, 2014

The age old phrase goes something like “stick to what you know.” In general, this refers to people, but it can also ...
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ServicePower Notice of Results

Written by ServicePower on March 06, 2014

6 March 2014
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Delight Your Customers the ServicePower Way

Written by ServicePower on March 05, 2014

Sometimes, the phrase “delight your customer” can feel complicated all on its own, without the daunting task of ...
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March 5, 2014- Contract with Electrolux Home Appliances

Written by ServicePower on March 05, 2014

ServicePower Technologies Plc (“ServicePower” or the “Company”) Contract with Electrolux Home Appliances (“Electrolux”) ...
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5 Ways M2M Will Change the Field Service Industry

Written by ServicePower on March 04, 2014

 
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Aberdeen: Using Data to Make Decisions

Written by ServicePower on February 13, 2014

The Best Use Data to Make Decisions: Don’t Just Collect More, Collect Smart
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Mobility Must be at the Heart of Productivity

Written by ServicePower on January 27, 2014

To be productive or check (personal) email one more time?
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New Contracts for ServiceStats

Written by ServicePower on January 27, 2014

  ServicePower Technologies plc ("ServicePower" or the "Company") New Contracts for ServiceStats ServicePower (AIM: ...
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Appointment of Vice President, Alliances & Strategic Partnerships

Written by ServicePower on January 20, 2014

ServicePower Technologies plc ("ServicePower" or the "Company") Appointment of Vice President, Alliances and Strategic ...
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Aberdeen: The Customer-Driven Field Service Team

Written by ServicePower on January 09, 2014

The (Not So) Hidden Value of the Tech on the Customer Experience Can a technician drive customer satisfaction or ...
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December 4, 2013- Appointment of Finance Director

Written by ServicePower on December 04, 2013

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October 25, 2013- Gartner Recognizes ServicePower

Written by ServicePower on October 25, 2013

ServicePower Field Management Platform Progresses forward in the 2013 Gartner Field Service Magic Quadrant McLean, VA, ...
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October 25, 2013- Gartner Recognises ServicePower

Written by ServicePower on October 25, 2013

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ServicePower provides Mobility for International Beverage Bottler

Written by ServicePower on October 24, 2013

New HTML5 mobile software offers real-time operations, logistics and inventory access to drive innovative field service ...
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Aberdeen: M2M Remote Field Service

Written by ServicePower on October 01, 2013

How Smart Is Your Service: Intelligent Machines Signal Resolution How intelligent are the machines in your daily life? ...
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ServicePower Sets Field Service Innovation Standards

Written by ServicePower on September 24, 2013

Through internal research and development activities and acquisitions, ServicePower offers increased mobility and ...
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Appointment of ServicePower CEO

Written by ServicePower on September 11, 2013

ServicePower Technologies Plc
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August 29, 2013- Expanded £1m Contract with Global Insurer

Written by ServicePower on August 29, 2013

ServicePower Technologies Plc
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ServicePower Technologies Appoints Marne Martin As Interim CEO

Written by ServicePower on July 31, 2013

Global workforce management software provider has named company CFO as its new interim CEO Reston, VA—July 26, 2013 – ...
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Aberdeen: The 3rd Field Service Workforce

Written by ServicePower on July 01, 2013

The complexity of service and customer expectations has made workforce management across functions of the business more ...
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ServicePower Launches Servicers.com

Written by ServicePower on June 26, 2013

Crowdsourcing Site for Field Technicians New cloud-based, on-demand job booking site allows any U.S. company to source ...
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Aberdeen: Field Service Transformation

Written by ServicePower on June 12, 2013

Recap of Field Service 2013 and a Look Forward April 30, 2012 The world of field service often conjures up images of a ...
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ServicePower enables Best in Class Field Service

Written by ServicePower on June 12, 2013

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Aberdeen- The Path to Field Service Excellence

Written by ServicePower on June 12, 2013

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March 21, 2013 - ServicePower Announces Final Results

Written by ServicePower on March 21, 2013

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February 5, 2013 - ServiceOperations Contract Updates

Written by ServicePower on February 05, 2013

ServiceOperations Contract Updates ServicePower, a market leader for outsourced service and field management, announces ...
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January 31, 2013 - Landmark Global Contract Win

Written by ServicePower on January 30, 2013

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ServicePower expands agreement with Assurant Solutions

Written by ServicePower on January 30, 2013

25 January 2013 ServicePower Technologies Plc SERVICEPOWER TECHNOLOGIES EXPANDS AGREEMENT WITH ASSURANT SOLUTIONS TO ...
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ServicePower Acquires Stratix Field Service Software

Written by ServicePower on January 30, 2013

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crew-scheduling-system copy

January 17, 2013 - ServicePower Launches New User Interfaces

Written by ServicePower on January 17, 2013

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ServicePower Concludes Customer Advisory Board Meeting

Written by ServicePower on January 08, 2013

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January 7, 2013- Appointment of Chief Financial Officer

Written by ServicePower on January 07, 2013

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