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Ask ServicePower Experts: Brad Hawkins, Chief Solutions Officer

2 min read

Ask ServicePower Experts: Brad Hawkins, Chief Solutions Officer

Ask the ServicePower Experts: Brad Hawkins, Chief Solutions Officer Next up in our Q&A series with ServicePower executives is a brief chat with our industry veteran Brad Hawkins, Chief Solutions Officer. As our longest-serving employee, Brad has led...

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Are you “using AI” for field service management?

1 min read

Are you “using AI” for field service management? Time to get real.

“We want to use GenAI for our field service management.”

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ServicePower Successfully Completes SOC 2 Audit

1 min read

ServicePower Successfully Completes SOC 2 Audit

Achievement confirms continued commitment to security, protection of customer data

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7 Key Components of an Excellent Customer Call Experience

5 min read

7 Key Components of an Excellent Customer Call Experience

Imagine how much more effective your organization would be if you were able to keep every customer. How much more profit would you obtain if you...

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The Pros and Cons of Third-Party Service Outsourcing

4 min read

The Pros and Cons of Third-Party Service Outsourcing

For many people, the term "outsourcing" evokes a negative response. After all, it used to mean abandoning quality in pursuit of a lower bottom line....

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Guide to Field Service Reporting & Software

4 min read

Guide to Field Service Reporting & Software

While field service reporting may not be as flashy as augmented reality or IoT-driven servitization, reports are still integral to a company’s...

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Ask ServicePower Experts: Peter Jan de Goede, Director, EMEA Sales Team

2 min read

Ask ServicePower Experts: Peter Jan de Goede, Director, Europe

Ask the ServicePower Experts: Peter Jan de Goede, Director, European Commercial Team Our Q&A series with ServicePower's senior leaders continues with...

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Mobile Workforce Trends

4 min read

Mobile Workforce Trends

The International Data Corporation (IDC) predicts that the US mobile worker population will grow to 93.5 million in 2024, representing nearly 60% of...

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Why Digital Transformation Is Important in Field Service Operations

5 min read

Why Digital Transformation Is Important in Field Service Operations

Inefficient scheduling, communication breakdowns, and too much paperwork – sound familiar? These are just three of the many routine challenges field...

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Avoid Manual Inefficiencies with Field Service Management Software

1 min read

Avoid Manual Inefficiencies with Field Service Management Software

Finding the best contractor quickly.

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2 min read

Ask ServicePower Experts: Jay Janger, VP of Sales and Partnerships

Ask the ServicePower Experts: Jay Janger, Vice President of Sales and Partnerships In our ongoing Q&A series with ServicePower's senior leaders, we...

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Field service is the new six-figure career path. Are you ready?

1 min read

The new six-figure career path. Are you ready?

Drip, drip.

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ServicePower Call Center Agents and Dispatchers

3 min read

The Unsung Heroes of Field Service: Call Center Agents and Dispatchers

Where are all the field workers? A four-part blog series examines the shortage of skilled technicians and offers tips for keeping the roster filled...

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