Ask ServicePower Experts: Jay Janger, VP of Sales and Partnerships

Ask the ServicePower Experts: Jay Janger, Vice President of Sales and Partnerships

In our ongoing Q&A series with ServicePower's senior leaders, we sit down with Jay Janger, Vice President of Sales and Partnerships. Jay shares his insights on steering his team and discusses the impact of his leadership on ServicePower and its customers.

You’re the Vice President of Sales and Partnerships – can you put some context around that other than you’re trying to sell software?

Jay: Sure – and while the essence of the role is to help ServicePower win deals and grow revenue, it’s not so black and white.

I oversee the North American team of Regional Sales Managers, with an overall goal for the territory that aligns with each of their regional goals. And it’s an exceptional team of professionals. But we’re not selling cars and looking to move inventory off the lot. Our field service management solution, while delivering high-level benefits like reducing business costs and improving operational efficiencies, is much more than that when you peel back the layers. There’s complexity involved in terms of the solution and the organizations that purchase our software.

It's very consultative in nature, which is something I really enjoy about the position. My team and I need to work with a wide and diverse set of buyers within an organization, each with their own set of priorities and goals. A key part of my job is to ensure that each of these teams truly understands the value ServicePower brings and how we can help them, but also safeguard that our solution is right for them.

ServicePower’s mission of enabling delightful and timely field service experiences falls flat on its face if we’re not providing the best solution for our customers. Our solutions are not a fit for every company. But when they are, it’s genuinely an exciting and gratifying experience to see how we help an organization on its journey.

From the partnership perspective, I seek out and work with our partners to deliver value beyond our own offerings. We’re laser-focused on field service – we believe we do it better than anyone else. But we also recognize that others have their own areas of expertise that will complement our offerings and ensure our customers receive even more value from ServicePower.

Working with a range of customers across a diversified array of industries and a strong partner ecosystem, my role here brings challenges and excitement every day, and I’m proud to lead my team as we contribute to ServicePower’s continued growth.

With increasing demand for ServicePower solutions throughout North America and across multiple vertical industries, Jay’s position in leading his team is critical to ServicePower’s continued growth and success. The ongoing geopolitical and economic headwinds faced by our customers require the team to maximize their consultative approach as they work with customers to ensure the best solutions that maximize value.

As valuable as they can be, today’s technology investments are scrutinized more than ever, with fast, quantifiable return on investment typically a general requirement. And time after time, customer after customer, ServicePower’s solutions provide true value that helps improve company performance every day. With Jay and his team intensely focused on their customers’ success, it’s a winning formula for both their achievements and ServicePower’s growth.

Looking for more insights? Meet ServicePower's executive team here.