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Smart meter installation and reading, simplified.

Streamline smart meter rollouts by fixing issues on the spot — before they become costly callbacks. Empower engineers to wrap up faster and move on to their next installation without delay.

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Power and Utilities

 

Improving quality, rolling out networks faster by reducing rework, and keeping your customers happy are critical to your business. A flawless repair or install experience begins with the initial service request, sending a happy, qualified tech with the right parts and visibility, and ensuring the work is done correctly, every time. Getting work done right the first time reduces truck rolls and maximizes operational efficiencies, too. 

Getting smart meter installations right – the first time – means faster rollouts, happier customers, and improved workforce productivity grow that grows your business and increases profitability. With vision AI and AI-powered field service management, your customers and techs get a perfect install or repair experience from job start through completion.

TRUSTED BY

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Real results, delivered quickly.

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Increase in Technician Productivity

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Increase in Service Calls Completed Per Day

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Increase in First-Time Fix Rates

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First Time Right operations​

 

Meet the field service game-changer your operations team has been waiting for. Now with Vision AI.

VAI Webpage Vision AI and Utilities

 

Vision AI

The field service management game changer for smart meter and utility companies – Vision AI. Remove the blinders – and the risk -- from your field service ops by improving visibility and transforming images into actionable insight. With Vision AI, every technician performs as good as your best, and operations run smarter, faster, and more efficiently.

 

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Employed Workforce

With an employed field service team, you need a suite of tools that enable your operations team to manage schedules, ensure your workforce is efficient, and deliver a positive customer experience.

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Capabilities Collage Images_Your business is unique. Your scheduling tool should be too

 

Capabilities Collage Images_Endless contractor ranking possibilities

 

Contracted Workforce

Depending on a contracted workforce can be nerve-wracking. One bad consumer experience can have a lasting impact on your brand. Ensure only the most qualified contractors are getting facetime with your consumers and manage the end-to-end journey with confidence.

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Blended Workforce

We don’t like to brag, but ServicePower has been recognized as the best field service management solution for managing a blended workforce. Others say they can do it, but we are the only ones that truly and seamlessly define, deploy, and manage both employed and contracted workforces.

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Capabilities Collage Images_Automatic workload adjustment for better balance

 

ServicePower’s best-practice workshops for our metering organization included appointment booking, travel route planning, and job scheduling. Implementation was smooth and successful.”
Northern Ireland Electricity Networks
ServicePower’s Schedule Optimization has been a game-changer for us through the years. Its automated AI-based scheduling and real-time adjustments improves our workforce productivity and customer satisfaction every day, with every customer interaction, resulting in increased profitability for the organization.”
Pre-Job Process Owner
Siemens
 

Frequently Asked Questions

Put a smile on your consumers' faces with quality service events.

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