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Trust Center

 

Enterprise field service requires enterprise trust.

ServicePower helps organizations manage mission-critical field service across employed, contracted, and blended workforces. Protecting sensitive customer, contractor, operational, and business data is foundational to the way we build and operate our platform.

Engineered for the security, compliance, and performance demands of the world’s largest field service organizations, ServicePower helps enterprise teams manage service with confidence at scale.

Enterprise-ready. Independently validated. Built for trust.
SOC 1 Type II | SOC 2 Type II | GDPR | UK GDPR | EU Standard Contractual Clauses |  CCPA | US State Privacy Laws

SOC-certified trust.

 

ServicePower maintains SOC 1 Type II and SOC 2 Type II attestations, reflecting our commitment to independently reviewed security and compliance controls.

For enterprise buyers, trust needs proof. SOC reporting gives IT, security, procurement, and compliance teams a structured way to evaluate our controls.

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Coverage

Security built into the platform.

ServicePower applies layered security controls across our technology, operations, and infrastructure.

Our security program includes:

    • Data encryption in transit and at rest
    • Access controls and authentication safeguards
    • Internal security policies and procedures
    • Technical and physical safeguards against unauthorized access
    • Regular review of controls, policies, and systems
    • Ongoing monitoring and assessment as our technology evolves

Security is not a one-time milestone. It is an ongoing discipline built into how we operate and improve the platform.

Powered by secure cloud infrastructure.

ServicePower is developed and deployed on Amazon Web Services, giving our platform a secure, reliable, scalable cloud foundation.

AWS is one important part of our security model. ServicePower also applies its own platform controls, governance, policies, and compliance practices to help protect customer data.

Trusted across complex field service environments.

ServicePower supports organizations managing high-volume service operations, large technician and contractor networks, customer-facing workflows, and sensitive compliance requirements.

Our platform helps support trust across the full field service ecosystem:

  • Customers: Protect the personal and service information customers share during critical service moments.

  • Employees and contractors: Support secure access for distributed teams across employed, contracted, and blended workforces.

  • Operations teams: Give service leaders confidence that data, workflows, and system access are governed responsibly.

  • Enterprise stakeholders: Support procurement, legal, IT, security, and compliance teams with documentation and controls they can evaluate.

Compliance is an ongoing commitment.

ServicePower regularly reviews and updates our internal policies, controls, procedures, and practices as our organization grows, our platform evolves, and customer requirements change.

Trust is not a static certification badge. It is a continuing responsibility to our customers, their field teams, and the end customers they serve.

Request a compliance report.

Looking for a SOC report or additional compliance documentation?

Contact our team and we will help route your request to the appropriate ServicePower representative.

 

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