3 min read
ServicePower: April 07, 2020
The global workforce is changing, and certain industries, such as field services, will feel those changes more than others. As the workforce ages and...
4 min read
ServicePower: January 22, 2020
Reputation is everything in the Property & Casualty (P&C) industry, a brand’s reputation can be strengthened—or damaged—with each customer...
3 min read
ServicePower: November 26, 2019
As a modern insurance company operating in a technologically advanced world, customer expectations have never been higher--especially when it comes...
4 min read
ServicePower: October 29, 2019
The field service industry is an increasingly competitive market. As the Internet of Things (IoT) gains traction, customers will expect a greater...
3 min read
ServicePower: October 17, 2019
It’s no secret that software apps rule the world. When apps are well-designed, intuitive, and useful, they make day-to-day life easier for...
5 min read
ServicePower: October 10, 2019
The Internet of Things (IoT) is expanding at near light speed as the breadth of new smart home devices hits the market. It is estimated that there...
3 min read
ServicePower: October 03, 2019
Ask any talent acquisition leader in the field service industry and you’re likely to hear a similar story: It’s hard to find qualified technicians....
3 min read
ServicePower: September 06, 2019
The foundation of a highly effective field service organization is its workforce management system. This is especially true for organizations...
4 min read
ServicePower: August 29, 2019
The face of field service organizations is shifting from a predominantly blue-collar employee workforce to a stratified mixture of highly-specialized...
3 min read
ServicePower: April 24, 2019
The Internet of Things (IoT) is completely transforming workforce management and the way field service is delivered. Traditionally, field service has...
2 min read
ServicePower: April 11, 2019
The primary goal of a maintenance organization is to maximize asset availability and reduce downtime. When equipment experiences downtime, it is...
3 min read
ServicePower: April 06, 2019
If the 2019 Consumer Electronics Show is any indication, the “smart home” trend is just ramping up – all made possible by advanced interoperability,...
3 min read
ServicePower: March 29, 2019
Smart home technology is ubiquitous nowadays. An estimated one-third of American households now boast connected appliances, voice assistants, and...
