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ServicePower: June 15, 2017
If there’s anything companies struggle to tame, it’s the customer experience. After all, the experience your customers have – especially when they have urgent issues and problems – drives their overall customer satisfaction. The explosion of...
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3 min read
ServicePower: June 06, 2017
Creating an outstanding customer experience in the field service industry is one of the most effective ways to bolster customer satisfaction and...
2 min read
ServicePower: May 17, 2017
In field operations, team management, sometimes called operations management, is especially important. The goal, to maximize service levels while...
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ServicePower: May 08, 2017
Automated entitlement and claims logic helps home warranty administrators control reduce costs, monitor quality and spot fraud. Managing warranty...
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ServicePower: May 02, 2017
The field service industry is ripe with opportunities to optimize efficiency and service delivery. Failure to identify deficiencies can lead to...
1 min read
ServicePower: April 26, 2017
Consumers buy insurance for peace of mind. No doubt about it. Though insurance comes in many flavors, the basics are the same across providers, so...
2 min read
ServicePower: April 10, 2017
February 10, 2017, McLean, VA, ServicePower, a market leader in mobile workforce management software, announced today that the acquisition by...
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ServicePower: March 20, 2017
I’ve been in field service long enough to remember when a computer was something that took up a floor of a building; updating a service manual meant...
3 min read
ServicePower: March 06, 2017
As a field service technician with over thirty years’ experience as a fulltime employee, the thought of becoming a contractor is a scary proposition....
2 min read
ServicePower: February 14, 2017
The transformation of businesses is yielding results for ServicePower customers. In 2016, ServicePower achieved double digit revenue growth, became...
2 min read
ServicePower: February 07, 2017
The Internet of Things (IoT) continues to be a high impact emerging technology in field service operations. According to Field Service News, talk of...
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2 min read
ServicePower: November 14, 2016
ServicePower Named a Visionary by Gartner in 2016 Magic Quadrant for Field Service Management ServicePower Technologies Plc (AIM: SVR), a market...
2 min read
ServicePower: October 27, 2016
ServiceScheduling, ServiceOperations and ServiceGPS renewed for new three year term ServicePower Technologies Plc (AIM: SVR), a market leader in...
