3 min read
ServicePower: July 17, 2017
Customer experience has quickly become the number one priority for companies across numerous industries, including the field service industry. In fact, 86% of companies in field service stated that they would pay more for a better customer...
Read More
1 min read
ServicePower: July 17, 2017
McLean, VA- ServicePower, Inc., a market leader in cloud based mobile workforce management software, has signed a managed services contract with...
2 min read
ServicePower: July 06, 2017
The well-known saying that "the only constant principle is change" often applies the most to the field management industry. This unique industry...
2 min read
ServicePower: June 19, 2017
The Internet of Things (IoT) is transforming the relationships between companies and their customers, and the digital revolution has only just begun....
2 min read
ServicePower: June 15, 2017
If there’s anything companies struggle to tame, it’s the customer experience. After all, the experience your customers have – especially when they...
3 min read
ServicePower: June 06, 2017
Creating an outstanding customer experience in the field service industry is one of the most effective ways to bolster customer satisfaction and...
2 min read
ServicePower: May 17, 2017
In field operations, team management, sometimes called operations management, is especially important. The goal, to maximize service levels while...
2 min read
ServicePower: May 08, 2017
Automated entitlement and claims logic helps home warranty administrators control reduce costs, monitor quality and spot fraud. Managing warranty...
2 min read
ServicePower: May 02, 2017
The field service industry is ripe with opportunities to optimize efficiency and service delivery. Failure to identify deficiencies can lead to...
1 min read
ServicePower: April 26, 2017
Consumers buy insurance for peace of mind. No doubt about it. Though insurance comes in many flavors, the basics are the same across providers, so...
2 min read
ServicePower: April 10, 2017
February 10, 2017, McLean, VA, ServicePower, a market leader in mobile workforce management software, announced today that the acquisition by...
2 min read
ServicePower: March 20, 2017
I’ve been in field service long enough to remember when a computer was something that took up a floor of a building; updating a service manual meant...
3 min read
ServicePower: March 06, 2017
As a field service technician with over thirty years’ experience as a fulltime employee, the thought of becoming a contractor is a scary proposition....
