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ServicePower Blog

How to Prevent a Bad Service Call

1 min read

How to Prevent a Bad Service Call

When it comes to service calls, smart communication is key. While it might seem basic enough, it’s easy to miss the mark and leave your customers feeling unhappy. Smart communication is what keeps a minor concern from becoming a full-blown...

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4 min read

Trading Update and New Loan Facility

8 February 2016, ServicePower (AIM: SVR), a market leader in field management software, provides an update on trading for the year ended 31 December...

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ServicePower Selects Domo

2 min read

ServicePower Selects Domo

Integration yields enhanced data and insights for field service organizations Real time self-service operational intelligence integrated into...

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3 min read

5 Secret Ways to Save Money on Fleet Vehicles

I don’t pay full price for anything. You’ll often find me at the cash register pulling out some coupon I found somewhere. I’ve turned it into a fun...

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customer experience field service

2 min read

Field Service Technology is the Path to Customer Delight

Field service technology today is essential for an operation with field based resources, from repair techs, to insurance inspectors, to elevator...

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Workforce management consultant discussing field service operations

2 min read

Why You Need a Workforce Management Consultant

Pain is often an indicator that something needs fixing. This is why it comes as second nature to us to seek help the moment we feel pain. When we...

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Crew Scheduling Software: What it is & Why You Need it

3 min read

Your Guide to Crew Scheduling Software

A person near and dear to my heart recently became bored with retirement and decided to go back to work. He was looking for a job, since his career...

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3 min read

Buying a service management platform - it’s much more than SaaS

As a pioneer of cloud based software and true Software as a Service (SaaS) deployments in the late nineties, ServicePower has invested time and...

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2 min read

5 Technologies that Field Technicians Need to be 1st Class Techs

First Class is defined as a set of people or things grouped together as the best or of the best quality. I’m certain your intentions are always to...

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Using 3rd party contractors

3 min read

3 Reasons FSOs Must Use 3rd Party Contractors

The need for competent field services has become important in the modern world as a result of high customer expectations as well as complex and...

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Best-in-Class Customer Experience

3 min read

How to Deliver Best-in-Class Customer Service

Customers are the most important aspect of any business. Without customers, your business won’t survive in the long run. Your organization must...

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