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ServicePower: April 13, 2015
It’s a familiar narrative: the pre-recorded call said the cable guy would come between 12 and three, but it’s now four o’clock, and there’s still no cable guy. You call your provider, and they apologize but don’t know the technician’s exact...
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ServicePower: March 28, 2015
Does your workforce have more driving time than productive time ahead of them today? It wasn’t that long ago when I was leading teams that were...
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ServicePower: March 26, 2015
March 26, 2015 ServicePower Technologies Plc Investment in ServicePower’s connected field service management platform sees momentum grow in 2014 High...
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ServicePower: February 17, 2015
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ServicePower: December 30, 2014
RNS Reach ServicePower Technologies Plc (“ServicePower” or the “Company”) ServicePower recognised in Gartner report ServicePower Technologies Plc...
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ServicePower: November 12, 2014
Do you trust your field service technicians? If the answer is no, you have a problem. Your technicians are in front of your customers and revenue...
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ServicePower: November 04, 2014
What does more green mean for service? Revenues, profits, and cash all come to mind. But, what about sustainability initiatives? Sustainability...
3 min read
ServicePower: October 27, 2014
Should service come free of charge? The customer is always right, so what if they feel they don’t have to pay for service?
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ServicePower: October 13, 2014
What is the biggest challenge you face in driving continuous improvement in your field service fleet? Do you struggle with customer experience,...
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ServicePower: August 11, 2014
What matters – execution. We are in an industry, field service, where it is all about execution. Service excellence only is possible when a job gets...
3 min read
ServicePower: July 03, 2014
Guest Author: Stewart Hill
