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ServicePower: June 09, 2014
At the bottom line, field service is important because it touches customers’ lives. At ServicePower, we care not only about our customers, but about the customers of our customers as well. It is our goal to implement software solutions that not only...
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3 min read
ServicePower: June 05, 2014
There is no doubt that the culture you create at your organization is what drives your employees to excellence, particularly when it comes to...
1 min read
ServicePower: June 03, 2014
Field service has always taken a reactive approach to addressing issues and garnering customers. When a customer needs electricity or cable or an...
2 min read
ServicePower: May 30, 2014
As technology has advanced over the past couple of years, field service organizations are faced with a new sort of dilemma – which devices are the...
2 min read
ServicePower: May 13, 2014
A while ago on our blog we published a piece explaining that all field service scheduling solutions were not created equally. We explained that while...
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ServicePower: May 12, 2014
Even though I generally love the Harvard Business Review, it always makes me smile ironically when they write articles about Leadership and...
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ServicePower: April 24, 2014
ServicePower (AIM: SVR), a market leader in field management, announces a new relationship with Bosch Software Innovations to enhance ServicePower’s...
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ServicePower: April 24, 2014
ServicePower enters into strategic relationship with Bosch Software Innovations ServicePower (AIM: SVR), a market leader in field management, has...
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ServicePower: April 17, 2014
Unlike a comfy office job, field service technicians face dangers and hazards on the job all the time. The work they do is so important, but...
3 min read
ServicePower: April 11, 2014
We talk frequently about customer service on this blog and in conjunction with our software solutions -- with good reason. There can be a fine line...
3 min read
ServicePower: April 03, 2014
What is First-Time Fix Rate? First-time fix rate is the percentage of time a field technician is able to fix a service issue during the first...
3 min read
ServicePower: March 18, 2014
It seems like most businesses are “flying in the cloud” these days. Gartner predicts that the cloud will eventually become more important than...
3 min read
ServicePower: March 12, 2014
According to Webster’s Dictionary, globalization is the act, process or policy of making something worldwide in scope or application. Adobe’s...
