ServicePower Technologies Plc (AIM:SVR), a market leader in workforce management software, today announced that CEOCFO Magazine, an independent investment and B2B publication that conducts interviews with company CEOs, interviewed Marne Martin, CEO, who explains some of the challenges faced by field service organizations, and how ServicePower is positioned to support its clients in meeting those demands.
CEO Martin explains in the article that field service is complex requiring technology to meet its customer demands. “Enterprise software, in terms of customer relationship management, or financial accounting system, handles only one portion of the process that a field service platform needs to handle.” ServicePower’s mobile workforce management software is sophisticated, providing not only the scheduling and routing optimization to improve the technician’s productivity and efficiency, but the mobile software required to support all of the processes and collaboration which a field tech needs to complete the job the first time onsite. “We’ve also enhanced the platform, though it is industry agnostic, to handle vertical specific requirements like crew scheduling, and long, multi-day, complex jobs.”
With ServiceOperations and our Smart Scheduling Broker, “we offer the only tool on the market which enables clients to intelligently blend labor resources, which means you can use your W2 employees as well as independent contractors depending on the specific business requirement,” noted Martin.
ServicePower continues to focus on producing the most innovative mobile workforce management software in the industry. Our platform provides schedule and route optimization, contractor and warranty management, enterprise mobility, end-to-end field service management software and operational intelligence, which maximizes productivity and efficiency, enhances customer satisfaction and provides measurable ROI to field service organizations, regardless of their size or industry focus. We continuously enhance our software to support our client’s long term evolving business models.
To read the article and learn more about how ServicePower’s crew scheduling software support the field service industry, visit: http://ceocfointerviews.com/interviews/ServicePower16.htm.
ServicePower, the acknowledged leader in optimization technology, provides an innovative global, mobile workforce management software platform used by field service organizations to improve productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts. Our platform focuses on solving fundamental field service problems with patented routing optimization, M2M connected services, 3rd party dispatch and warranty claim payments, cutting edge mobile technology, robust business intelligence and asset tracking.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit http://www.servicepower.com/