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Happy Field Workers, Consumers, Companies

The #1 field service management platform for enterprise organizations to seamlessly manage contracted and employed field workforces.

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Turning bad days around for over 25 years.

We understand your challenges because we've worked with hundreds of global field service teams facing similar hurdles. We’ve applied that experience to create cutting-edge field service management software that is used by industry leaders around the world.

TRUSTED BY

Electrolux Logo GE Appliances Logo Hisense Logo Siemens Logo LG Logo AIG Logo Amynta Logo Whirlpool Corp Logo richersounds Logo Ideal Heating Logo BDR Thermea Group Logo BrandsMart USA MediaMarktSaturn
 

We deliver field service results fast,
giving you:

Happier Field Workers

It doesn't matter if your field workers are directly employed or contracted, we provide the technology and job visibility needed in the palm of their hand. And with optimized route scheduling and planning, they’ll have even more to be happy about.

Smiling Customers

Turn bad days into good ones. Give your consumers the self-service access they want and be confident in delivering an experience that will make their day better. Or at least, suck much less. When consumers are satisfied, they stick with you for the long haul and advocate for your brand. It’s a huge win-win.

A Healthier Company

It’s simple. Better field service management creates happier consumers and more efficient service operations, which drive more revenue and profit margin. You get the picture; ServicePower is a key part of company growth.

 

Solutions for YOUR unique
field workforce.

Let’s be honest, field workers can make or break customer experiences, resulting in a glowing 5-star review or a tarnished brand reputation. That’s why it’s vital to leverage field service management technology that ensures field jobs are completed efficiently and with the consumer in mind, no matter if you use a workforce that is employed, contracted, or a blend of both.

Employed Workforce

With an employed field service team, you need a suite of tools that enables your operations team to manage schedules, ensure your workforce is efficient, and leave customers with a smile.

  • Customer Self-Service
  • Scheduling
  • Mobile Access
  • Analytics

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Contracted Workforce

You need to trust and empower your contracted workforce to deliver the results you want. The customer experience – good or bad – can have a lasting impact on your brand. Ensure only the most qualified contractors are getting facetime with your consumers and manage the end-to-end journey with confidence.

  • Customer Self-Service
  • Dispatch
  • Contractor Reimbursement
  • Contractor Management
  • Analytics
  • Network Access

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Blended Workforce

We don’t like to brag – but it’s a fact - ServicePower has continually been recognized as the best field service management solution for managing a blended workforce. Others say they can do it, but we are the only ones that truly and seamlessly define, deploy, and manage both employed and contracted workforces.

  • Customer Self-Service
  • Scheduling + Dispatch
  • Contractor Management
  • Mobile Access
  • Contractor Reimbursement
  • Analytics

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Real results, delivered quickly.

0%

Increase in Net Promoter Scores

0%

Increase in Jobs Completed Per Day

0%

Reduction in Inbound Call Center Volumes

0X

Annualized ROI With Schedule Optimization

0%

Reduction in Travel Times

0%

Increase in Same Day Job Completion

 

Our customers stay with us for the long haul.

12 years on average - 56% higher than the industry average. Why? Here’s what they said.
Siemens Logo_Testimonial
ServicePower has been a game changer for us through the years. Its automated AI-based scheduling improves our workforce productivity and customer satisfaction daily, with every customer interaction, resulting in increased profitability for Siemens.
Pre-Job Process Owner
SIEMENS
AIG Logo
Everything we do as an industry needs to satisfy the customer. ServicePower’s Consumer Self-Service portal has made significant strides to giving the customer the information they need at their fingertips. Everything along the way for the customer is seamless.
VP, Service Operations
AIG
LG Logo_Testimonial
With ServicePower, we have the best providers available when our customers need them, and continually drive improvement in our network through automated AI-based logic and real-time scheduling and warranty processing.
Field Service Ops
LG ELECTRONICS USA

ServicePower is Sample Vendor for Field Service Workforce Optimization in 2023 Gartner® Hype Cycle™

Download the report to read why we are recognized for our ability to optimize field service workforces.

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Analyst Report
 

Your field service software should
serve you better.

Field service management is all we do, and we specialize in creating the best experience for your field workforce and consumers, while helping you become more efficient, productive, and profitable.

 

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