Field Service Management Software Delivering Results Quickly

ServicePower transforms field service experiences with personalized solutions for blended workforces – delivering improved customer experiences and rapid ROI
27% Improvement in Net Promoter Scores and 45% Increase in Jobs Completed Per Day

Trusted by Global Leaders

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Field Service Management Gartner Report

Elevated Customer Expectations for Digital P&C Insurance Claims Demand Emerging Technology Adoption

Download the report to see why P&C insurance companies should implement technologies that improve the customer experience via self-service digital technologies.

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Improve Customer Satisfaction by 30% with Field Service Management Software

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Customer Portal

Give consumers the visibility they want with real-time self-scheduling, tech and adjuster location tracking and ETAs, and direct communication enablement.

Scheduling & Dispatching to both Direct and 3rd Parties

Intelligent Workforce Management

Optimized field service workflows across employed, third-party, and blended workforces enable real-time data and intelligent schedule and route optimization.

Rich Mobility for Managing Full Customer Lifecycle

Third-Party Claims and Dispatch

Assign field jobs based on skills, location, appointment times, etc. Manage payment processing with a real-time, configurable claims adjudication and validation platform.

Field Service Management Software that Delivers Results Quickly

12 X
Annualized ROI with Schedule Optimization
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35 %
Reduction in Inbound Call Center Volumes
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$ 35 M
Savings by eliminating Incorrect Claims
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ServicePower Scored Among the Highest for User Community, Service, Support and Customer Retention – Gartner 2020 Magic Quadrant for FSM

Centricity

"ServicePower's Dispatch and Claims have been a differentiator for Centricity and the level of service we provide. ServicePower is a key reason our business has grown as much as it has."

Dawn Taylor | CEO | President, Centricity
BDR Thermea

“What I like about ServicePower is the ease of use and the focus on great outcomes. Their tools make the engineers lives easier and allow us to make promises to the customer that we are confident about keeping.”

Andrew Keating | Group Service Director | BDR Thermea
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"The overall impact of Scheduling Optimization has enabled us to gain improvements in productivity and cycle time that few other organizations can realize without ServicePower technology."

Cosmo Adamo | Vice President of Service | BrandsMart U.S.A
Safeware

“ServicePower provided Safeware with a contemporary solution that gave complete control over our network from a payment, performance and compliance standpoint.”

Laurel Cipiti | Vice President, Solution Center Operations | Safeware
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“With ServicePower’s technology, AIG is now an example of a field service management organization that confidently ensures the customer is always number one.”

Greg Leonberger | Vice President, Service Operations | AIG
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“ServicePower helps us with dispatch, claims and the customer portal. As consumers demand more information and statusing, the portal makes it easier for the consumer.”

Steve Zannos | Senior Director of Customer Care | Electrolux

What’s Happening at ServicePower

Ideal Boilers has greatly improved capacity management by integrating ServicePower and Salesforce.
AIG transform their field service operation into a customer centric one with ServicePower.
 

ServicePower Expands Partnership Program

Written by ServicePower on June 17, 2021
White Paper
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Discover the Four Lessons Learned From COVID-19 That Are Here To Stay

Download the Post Pandemic Preparedness Guide to see which lessons will become permanent best practices for our industry.