Deliver Great Customer Service with your Integrated Workforce!

Enabling your employed and contracted field teams to deliver a better experience to your customers improves your bottom line!

Convenient, On-Demand Service
50

Convenient, On-Demand Service

Increase customer satisfaction 50% with faster, more complete customer-centric services.

  • Enable customers to self-schedule, track and communicate with techs, whenever, wherever convenient.
  • Improve schedule compliance and on time arrivals with artificial intelligence based schedule and route optimization.
  • Deliver a consistently great brand experience with employed or contracted mobile workers.
  • Improve first time fix rates with smarter scheduling of parts, work orders, assets, and inventory, while delivering a customized experience at every appointment.
Successful Service Delivery
100

Successful Service Delivery

Drive 100% operational improvement from entitlement to service completion with better enabled techs.

  • Streamline entitlement with intelligent, online appointment booking, reducing overhead while enabling a virtual customer experience.
  • Increase productivity and efficiency with real time or on demand schedule optimization and dynamic contractor dispatching.
  • Increase single visit resolution, reducing schedule costs, with smart mobile solutions.
  • Protect warranty reserves, control claim costs and fraud with robust warranty logic.
Value Added Services
250

Value Added Services

Power up to 250% improved profitability with predictive, proactive, value added service offerings.

  • Increase ancilary sales with value added predictive service and maintenance, increasing the lifetime value of each customer.
  • Promote products and services at entitlement and onsite with smart deals logic.
  • Increase the volume of completed jobs, increasing billable work and productivity.
  • Intelligently dispatch employed or contracted labor, capturing more jobs and higher margins based on current conditions.
Learn More About Our Solution

Transforming the Customer Experience with ServicePower!

ServicePower-partner-general-electric-appliances-a-haier-company-logo
ServicePower-partner-cocacola-refreshments-logo
ServicePower-partner-bosch-logo
ServicePower-partner-adt-logo
ServicePower-partner-british-gas
ServicePower-partner-aig
Request a Demo

Five Hot Trends in Field Service- from Frost & Sullivan

Find out about the five hottest trends to watch right now in field service.

Read it now!