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First Time Right at Scale: How Quality Control Becomes a Growth Engine

4 min read

First Time Right at Scale: How Quality Control Becomes a Growth Engine

For years, service organizations have aspired to deliver high-quality work with as few truck rolls as possible, often referred to as First Time Right (FTR). What was once seen as a technician’s goal or a line on a performance scorecard is now...

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Ask ServicePower Experts: Craig Reilly

2 min read

Ask ServicePower Experts: Craig Reilly

Ask the ServicePower Experts: Craig Reilly, Executive Vice President of Contractor Compliance We continue our Q&A series with ServicePower's senior...

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3 Reasons ServicePower Stands Out in the IDC MarketScape

1 min read

3 Reasons ServicePower Stands Out in the IDC MarketScape

Recognition is powerful — but impact matters more.

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Leading UK-Based Renewable Energy Company Selects ServicePower's Vision AI for Smart Meter Rollout

2 min read

Leading UK-Based Renewable Energy Company Selects ServicePower's Vision AI for Smart Meter Rollout

Computer Vision Solution to Enhance Safety and Reduce Risk for Smart Meter Installations

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Risky Business: Mitigating Contractor Compliance and Liability Risks at Scale

3 min read

Risky Business: Mitigating Contractor Compliance and Liability Risks at Scale

For organizations that rely on contractors, risk isn’t an exception -- it’s built into the model. What turns manageable risk into costly exposure are...

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IDC 2025 MarketScape for Field Service Management

2 min read

IDC 2025 MarketScape for Field Service Management

ServicePower Named a Major Player in the IDC MarketScape for AI-Enabled Field Service Management Applications

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2 min read

Field Service Workforce Management: Insights from Gartner’s 2025 Hype Cycles

In Gartner’s 2025 Hype Cycles, field service workforce management emerges as an area of growing strategic importance — particularly for organizations...

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Ask ServicePower Experts: Ahmed Ghorbal

2 min read

Ask ServicePower Experts: Ahmed Ghorbal

Ask the ServicePower Experts: Ahmed Ghorbal, Vice President of AI, CEO of Inveniam We continue our Q&A series with ServicePower's senior leadership...

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2 min read

Turning Photo Quality into Service Excellence

In computer vision, the old saying rings true: garbage in, garbage out. Poor-quality photos lead to faulty AI models, missed issues, and costly...

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Vision AI and the Quality Imperative: Why Accuracy Isn’t Optional

3 min read

Vision AI and the Quality Imperative: Why Accuracy Isn’t Optional

In the telecom, energy, and utility sectors, quality isn’t just a metric — it’s a mandate. When field service work falls short, the consequences...

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ServicePower Acquires PlusOne Solutions to Deliver Unparalleled Field Service Management and Contractor Compliance Solutions for over 63,000 Home Services Providers

2 min read

ServicePower Previews the Future of Field Service with AI On-Demand Home Services Cloud

Platform will connect brands with 222,000 vetted contractors to deliver intelligent, automated, and compliant service at scale.

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Vision AI: Smarter Eyes on FTTP

2 min read

Vision AI: Smarter Eyes on FTTP

Companies that provide internet service via fiber optic cables directly to customers' homes or businesses face extreme pressures to optimize the use...

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Filing a Homeowner’s Insurance Claim? Customers Still Can’t Get No Satisfaction

2 min read

Home Insurance Claims: Why Customers Still Aren’t Satisfied

When disaster strikes and homeowners turn to their insurance providers, they’re looking for compensation and reassurance. In these moments of stress...

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