ServicePower News, Blogs and Information

Digital Suite Seamlessly Connects Product Provider, Third-Party Contractors and Consumers  McClean, VA- ServicePower, Inc, a market leader in field service management software, continues to grow its leadership position with consumer products companies outsourcing field service in part or entirely to third party contracted networks. 

Report Recognizes ServicePower’s Ability to Execute and Completeness of Vision  October 10, 2017 - ServicePower, a field service management solution provider, has again been named by Gartner as a visionary in its magic quadrant for field service management (FSM), by Jim Robinson, Michael Maoz and Jason Wong published September 27, 2017.

When it comes to unifying your customer service suite, nothing is more important than a comprehensive and easily accessed CRM (Customer Relations Management software). This is especially true if all or part of your business model involves offering a service to customers out in the field. From touring real estate properties with new home buyers to repairing on-site manufacturing equipment, knowing who and what you are dealing with is vital for preparing your field based employees for each mission. Fortunately, briefcases full of folders and paperwork are no longer necessary for the modern traveling professional. Smartphones, tablets, and rugged laptops can bring the support of your entire business and proprietary service software with them to the client's location.

ServicePower and NextHelm sign Augmented Reality, IoT and Wearables partnership to further improve the experience for customers in the field  McLean, VA- ServicePower Inc., a market leader in workforce management software, has signed a partner agreement with NextHelm.  The partnership will enable field service organizations that use ServicePower’s unified solution to capitalize on the latest augmented reality, wearable and IoT (Internet of Things) connected technology, to further improve the field technician and customer experience.

According to one technology expert, there could already be one zettabyte of data floating around the world, which equals one trillion gigabytes. The business world is drowning in raw data, but too few business leaders take advantage of available solutions and methods to glean valuable insights. Keep reading to learn about the benefits and types of data that can help enhance profits, operations and decision-making. Enhanced Business Intelligence