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Insurance Self-Service

4 min read

What P&C Insurance Companies Need to Know About Customer Self-Service

P&C insurance, or property and casualty insurance, not only helps protect policyholders’ personal property but also protects against any liabilities...

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shutterstock_1104734060

4 min read

Top 5 Field Service Industry Trends for 2019

Note: See our newer post, Top Field Service Management Technology Trends for 2024. There has never been a more exciting time to be in the field...

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smart_home1218LA

2 min read

Service Smart Homes with Efficiency and Intelligence

The Evolution of the Connected Home While connected homes, aka smart homes, will offer exciting technology, there will be challenges that many...

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2 min read

Hands-off Customer Service Doesn’t Mean Unmanaged Strategy

If there’s anything companies struggle to tame, it’s the customer experience. After all, the experience your customers have – especially when they...

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