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digital experience

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4 min read

Top 5 Field Service Industry Trends for 2019

Picture of ServicePower ServicePower: May 31, 2019

Note: See our newer post, Top Field Service Management Technology Trends for 2024. There has never been a more exciting time to be in the field...

customer satisfaction customer service customer portal customer experience digital experience self service AI Augmented Reality field service management software IoT Smart Home third party workers smart home
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2 min read

Augmented Reality Takes Field Service to a New Level

Picture of ServicePower ServicePower: November 21, 2018

Field service technicians often work in cramped and inconvenient locations, and they don't want to go back and forth between the device they're...

Mobile Field Service Management customer experience digital experience Augmented Reality
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2 min read

Hands-off Customer Service Doesn’t Mean Unmanaged Strategy

Picture of ServicePower ServicePower: June 15, 2017

If there’s anything companies struggle to tame, it’s the customer experience. After all, the experience your customers have – especially when they...

Field Service Management Solution customer service customer portal customer experience digital experience self service
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