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ServicePower Named a Visionary by Gartner in 2016 Magic Quadrant for Field Service Management

ServicePower Technologies Plc (AIM: SVR), a market leader in mobile workforce management software, has again been named by Gartner as a Visionary in its 2016 Magic Quadrant for Field Service Management (FSM), by Jim Robinson, William McNeill, Jason Wong, Michael Maoz. Published by Gartner on 3 November 2016, the Magic Quadrant for Field Service Management has recognized ServicePower as a visionary based on its completeness of vision and ability to execute.Based on decades of execution in the field service and mobile workforce management sector, ServicePower thumbnail (3).jpgdrives innovation in the FSM market with the latest in schedule optimization algorithms, Quantum Annealing, and Optimization on DemandTM which offers any business the efficiencies of schedule optimization in conjunction with any CRM or ERP.  ServicePower also offers NEXUS FSTM which provides end-to-end field service management to any business, including our connected ServiceOperations service provider network, the latest innovations in M2M, and enterprise mobility required to maximize productivity, efficiency, customer satisfaction and ROI. 

Recent documented client studies prove a ROI in ServicePower, including 29 percent productivity increase and a 32 percent return on its investment in ServicePower’s mobile workforce management software platform. In another example, a client gained a 25% productivity increase using Optimization on Demand in conjunction with its existing field service management software.

Our visionary mobile workforce management platform, offered as an integrated multi-labor platform, Unity, enables mobile workforce organizations to evolve; supporting new business models and revenue opportunities including proactive, predictive and outcome based services while achieve the highest productivity levels.

Marne Martin, CEO of ServicePower, commented "ServicePower has worked diligently to provide the market with the latest in mobile workforce management technology. Our platform, Unity, and its components, offer the only truly integrated, intelligent multi-labor management in the marketplace. Loosely linked functionality does not provide organizations with mobile workers, employed and contracted, with the opportunity to seamlessly manage field resources. ServicePower does. With wholly configurable enterprise mobility, for both the employed and contracted workforce, 360 degree business and operational analytics, and new optimization algorithms, customer portals, and inventory and asset management, ServicePower is the only vendor which can support a field service organization today, and as it adapts to the future.” 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

For further information, please contact: 

ServicePower Technologies Plc

FinnCap

Newgate Communications

Tel: 0161 476 7762

Tel: 0207 220 0500

Tel: 020 7653 9850

Marne Martin, CEO

Jonny Franklin-Adams

Adam Lloyd

Simon Evans, CFO

Emily Watts

Kate Bannatyne

Helena Bogle

Sophie Morello

Sophie O’Donoghue

About ServicePower

ServicePower, the acknowledged leader in Optimization Technology, provides an innovative global, mobile workforce management software platform used by organizations with mobile workers to maximize productivity and efficiency, intelligently schedule appointments, SLA and complex jobs, as well as parts.  Our platform focuses on solving fundamental field service problems with patented routing optimization, M2M connected services, contractor and warranty management, cutting edge enterprise mobile and business management technology, robust business intelligence and asset tracking.

ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit http://www.servicepower.com/ 

Jenniffer L. Breitenstein | Service Power
VP,Global Marketing With a BSBA from the University of Louisville, Jenniffer is a seasoned marketing professional whom has demonstrated success in creating and implementing revenue generating and cost saving products, services and programs, in the retail, manufacturing, third party administration, as well as the service and software industries. She has spent nearly 20+ years working in marketing, sales, partner management, product development and program management roles at companies including Accent Marketing, Service Net Warranty (now AIG Warranty), GE Consumer and Industrial's Warranty Management subsidiary, and later GE Capital. Prior to that, she worked in a number of marketing and management roles in various marketing companies. She is also a Six Sigma certified Green Belt and graduate of GE's Management Development Course.