ServicePower Blog

3 min read

Can You Drug Test An Independent Contractor? The Pros And Cons Of Testing For Marijuana As Part Of Your Contractor Drug Testing Policy

PlusOne Solutions: July 19, 2021

As the legal status of marijuana changes from state to state, you may be left with questions. In this blog, we will address some common concerns around testing for marijuana, and answer the question: “Can you drug test an independent contractor?”

Contractor Compliance PlusOne Solutions

4 min read

How to Use IoT in the Field Service Industry

ServicePower: July 14, 2021

The field service industry is rapidly changing as the digital transformation renders manual field service processes and workflows obsolete. Staying...

field service management IoT digital transformation

3 min read

How to Improve Customer Retention in the Field Service Industry

ServicePower: July 13, 2021

Field service companies looking to improve their value, grow their revenue, and become a trusted resource in the industry need to start focusing on...

customer satisfaction field service software customer experience

2 min read

What is Service Management Software and Who Should Use It?

ServicePower: July 13, 2021

Understanding the best type of software for your business can be confusing, and the stakes of choosing the wrong solution are high. Software...

2 min read

Customer Experience by Goodman Home Solutions & ServicePower

ServicePower: July 06, 2021

With a focus on consumer experience, leading home solution company selects ServicePower’s field service management platform. McLean, VA, July 6,...

press releases

2 min read

5 Advantages of Warranty Management Software

ServicePower: June 09, 2021

A product warranty is an inherent reflection of both the quality of a product, as well as the customer’s experience with the manufacturer. In...

3 min read

How Has the Role of Field Service Technicians Changed?

ServicePower: May 26, 2021

The field service industry has transformed drastically over the course of the pandemic, with technology playing a larger role in service delivery...

field service management software third-party field service technicians field service trends

3 min read

Servitization in Field Service Management

ServicePower: May 11, 2021

Enabling a comprehensive, frictionless customer experience is an integral aspect of field service management and it often plays a large role in...

4 min read

4 New Field Service Best Practices You Need to Adopt

ServicePower: April 30, 2021

Staying up to date with industry best practices is critical to maintaining a competitive advantage and satisfying customers. However, with the...

3 min read

The Benefits of Remote Field Service

ServicePower: April 21, 2021

Remote field service became an integral part of field service in 2020, but it looks like that trend may be here to stay after the first quarter of...

field service management software field service trends remote field service

3 min read

What Is Dispatch Management?

ServicePower: April 15, 2021

What is dispatch management? Dispatch management is the crux of field service, as it combines customer and equipment needs with the right technicians...

4 min read

TIN Matching To Reduce B Notices: How A TIN Matching Program Can Save You Money

PlusOne Solutions: April 01, 2021

Whether you manage your organization’s accounts payable department or contractor recruitment, you should care about Tax Identification Number (TIN)...

Contractor Compliance PlusOne Solutions

3 min read

How to Turn Your Field Service Company into a Profit Center

ServicePower: April 01, 2021

Transitioning from a cost center to a profit center can ensure the success of your field service organization in 2021. A ‘cost center’ is a division...

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