Skip to the main content.

ServicePower Blog

How to Attract and Retain the Best Independent Contractors

3 min read

How to Attract and Retain the Best Independent Contractors

Third-party contractors have become a crucial part of a modern field service management companies' success. As they have become more crucial, the act of attracting and retaining independent contractors has become increasingly difficult. After all,...

Read More
Self-Service Customer Portal ServicePower

3 min read

Self-Service Customer Portal: What It Is and Why You Need One

In the field service industry, the customer should always be number one. By providing personalized digital experiences, access to real-time...

Read More
How insurer innovation is supporting adjusters during the pandemic

3 min read

How Insurer Innovation Helps Adjusters During the Pandemic

As we slowly emerge from COVID-19 sequester in our homes, many of us will face a completely changed workplace. And some of these changes will be...

Read More
How to improve first-time fix rates in field service

4 min read

How to Improve Your First-Time Fix Rate

First impressions matter, especially in field service. So why are more companies not taking a closer look at their first-time fix rate? A study done...

Read More
Field Service Customer Experience

5 min read

5 Ways to Improve the Field Service CX During a Crisis

As a business professional, you know that delighting your customers is important. However, there is quite often a misunderstanding about the impact...

Read More
Field Service Management and IoT Security

3 min read

Understanding Field Service Management & IoT Security

Increasing remote work has heightened cyber security problems for employers, employees, and customers alike. Cyber security matters across all...

Read More
7 Leadership Tips for Field Service Management During COVID-19

6 min read

7 Leadership Tips for Field Service Management During COVID-19

COVID-19 has rapidly changed our world. Business as usual is no longer an option and field service management is no exception. The field service...

Read More
Dispatch Software

3 min read

Dispatch Software for Businesses

If you are in the field service business, you are going to have to dispatch technicians. But dispatching the right technician to the right job, with...

Read More
third-party field service technician

3 min read

Making Third-Party Service Providers a First Priority

The global workforce is changing, and certain industries, such as field services, will feel those changes more than others. As the workforce ages and...

Read More

2 min read

4 Essential Features for Contractor Management Solutions

Choosing the best contractor management solution is integral to keeping your field service organization ahead of the curve. Before you commit to a...

Read More
How to Choose the Best Contractor Management Software

4 min read

How to Choose the Best Contractor Management Software

As the field service industry adapts to the rise of the gig- and contractor-based business models, the use of a third-party workforce has become...

Read More
Keeping Technicians & Customers Served & Safe During Covid

3 min read

Keeping Technicians & Customers Served & Safe During Covid

The COVID-19 virus presents a difficult situation for field technicians and customers when a vital appliance – like a refrigerator — breaks down. A...

Read More
Workforce Management System

2 min read

Four Benefits of Workforce Management

Workforce management is an integrated set of processes that a company uses to optimize the productivity of its workers. The goal of a workforce...

Read More