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ServicePower Blog

How Are Field Service Techs Representing Your Company?

4 min read

How Are Field Service Techs Representing Your Company?

In an increasingly digital world, the number of face-to-face interactions customers have with employees of companies across global industries is decreasing. Customer interactions have become screen-based as businesses take advantage of constantly...

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2 min read

ServicePower Named a Visionary in Gartner 2019 Magic Quadrant for FSM

ServicePower continues in a Visionary position in Gartner’s report, which provides an overview of the Field Service Management marketplace McLean,...

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Smart Home & Field Service Providers: Bridging the Gap

2 min read

Smart Home & Field Service Providers: Bridging the Gap

Intelligent home technology has transformed from curiosity to necessity. An estimated two-thirds of American households have these convenient...

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NEWPR1218LA

2 min read

ServicePower Partners with Safeware for Third-Party Solution

Safeware’s Authorized Service Network will use Claims, Dispatch and Onboarding solutions by ServicePower McLean, VA, April 2, 2019, ServicePower,...

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Understanding What 3rd Party Service Workers Want

2 min read

Understanding What 3rd Party Service Workers Want

Today, third-party field service technicians are indispensable. Approximately three-quarters of service businesses leverage these skilled...

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2 min read

Unpacking the uberization of field services

Back in March 2009, two entrepreneurs launched an innovative cab service that allowed smartphone users to connect with independent drivers via mobile...

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Augmenting Field Technicians with a 3rd-Party Blended Workforce

2 min read

Augmenting Field Technicians with a 3rd-Party Workforce

Field service businesses of all sizes have embraced the mixed workforce management model, which involves deploying and overseeing both full-time and...

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2 min read

Understanding the benefits of mixed workforce management

Field service businesses everywhere are integrating third-party contractors into their operations, intent on both bolstering their offerings and...

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