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ServicePower Blog

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2 min read

Unpacking the uberization of field services

Back in March 2009, two entrepreneurs launched an innovative cab service that allowed smartphone users to connect with independent drivers via mobile application. This startup eventually evolved into Uber and catalyzed the emergence of the...

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Augmenting Field Technicians with a 3rd-Party Blended Workforce

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Augmenting Field Technicians with a 3rd-Party Workforce

Field service businesses of all sizes have embraced the mixed workforce management model, which involves deploying and overseeing both full-time and...

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Understanding the benefits of mixed workforce management

Field service businesses everywhere are integrating third-party contractors into their operations, intent on both bolstering their offerings and...

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ServicePower Accelerates 2018 Momentum into 2019

Field Service Management Software Company Grows Customer Base, Implements New Products and Expands Partnerships McLean, VA, February 20, 2019 –...

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ServicePower & Centricity Partnership Improves Field CX

Leading Service and Protection Organization Selects ServicePower’s Customer Engagement Solution McLean, VA, February 12, 2019, ServicePower, Inc. –...

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Understanding the Gig Economy

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Understanding the Gig Economy & Mixed Workforce Management

The American workforce has changed drastically over the past decade due to the emergence and crystallization of the so-called gig economy. An...

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Service Smart Homes with Efficiency and Intelligence

The Evolution of the Connected Home While connected homes, aka smart homes, will offer exciting technology, there will be challenges that many...

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Gartner Field Service Management: Critical FSM Capabilities

1 min read

Gartner Field Service Management: Critical FSM Capabilities

Gartner analysts evaluated Field-Service Management (FSM) Technology vendors to find out how they ranked on the topic of Customer Experience. Let’s...

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How Cloud and Mobile Computing Technology is Improving FSM

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How Cloud and Mobile Computing Technology is Improving FSM

New Technologies Streamline Business Processes Integrating technology to improve field-service management isn't a new concept; implementing new...

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2 min read

Augmented Reality Takes Field Service to a New Level

Field service technicians often work in cramped and inconvenient locations, and they don't want to go back and forth between the device they're...

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How to Improve Your Field Service Business Management

3 min read

How to Improve Your Field Service Business Management

Running a field service business successfully is all about logistics. No matter how skilled your teams are or even how satisfied each serviced...

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MOBILITY_BLOG

2 min read

3 Ways Mobile Capabilities Enable Field Service Technicians

Whether classified as technicians, caregivers, representatives, installers, or something else, field service workers have the common need to work...

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ServicePower Expands Operations with Goodman Networks

Partnership Enables Access to New Markets McLean, VA — November 01, 2018 — ServicePower, a leading provider of Field-Service Management technology,...

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