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How 2025’s Field Service Management Trends Played Out

3 min read

How 2025’s Field Service Management Trends Played Out

As the year draws to a close, we revisit the field service trends we forecast for 2025 today— focusing on those we believed would matter most to field service leaders. This post provides a brief review of the forecast trends, including where they...

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Guide to Managing Field Service Contractors: From Dispatch to Reimbursement

8 min read

The Complete Guide to Managing Field Service Contractors: From Dispatch to Reimbursement

Your appliance repair contractor just completed a warranty service call. They diagnosed the issue, ordered the replacement compressor, and restored...

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How to Achieve Service Excellence with Customer Self-Service

3 min read

How to Achieve Service Excellence with Customer Self-Service

In the field service industry, most companies aim to delight their customers by providing service excellence. While this may sound simple enough,...

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ServicePower Successfully Completes SOC 2 Audit for Fifth Consecutive Year

1 min read

ServicePower Successfully Completes SOC 2 Audit for Fifth Consecutive Year

Achievement confirms continued commitment to security, protection of customer data.

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Self-Service Customer Portal ServicePower

4 min read

Self-Service Customer Portal: What It Is and Why You Need One

In the field service industry, the customer should always be number one. By providing personalized digital experiences, access to real-time...

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First Time Right at Scale: How Quality Control Becomes a Growth Engine

4 min read

First Time Right at Scale: How Quality Control Becomes a Growth Engine

For years, service organizations have aspired to deliver high-quality work with as few truck rolls as possible, often referred to as First Time Right...

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Ask ServicePower Experts: Craig Reilly

2 min read

Ask ServicePower Experts: Craig Reilly

Ask the ServicePower Experts: Craig Reilly, Executive Vice President of Contractor Compliance We continue our Q&A series with ServicePower's senior...

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3 Reasons ServicePower Stands Out in the IDC MarketScape

1 min read

3 Reasons ServicePower Stands Out in the IDC MarketScape

Recognition is powerful — but impact matters more.

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Leading UK-Based Renewable Energy Company Selects ServicePower's Vision AI for Smart Meter Rollout

2 min read

Leading UK-Based Renewable Energy Company Selects ServicePower's Vision AI for Smart Meter Rollout

Computer Vision Solution to Enhance Safety and Reduce Risk for Smart Meter Installations

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Risky Business: Mitigating Contractor Compliance and Liability Risks at Scale

3 min read

Risky Business: Mitigating Contractor Compliance and Liability Risks at Scale

For organizations that rely on contractors, risk isn’t an exception -- it’s built into the model. What turns manageable risk into costly exposure are...

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IDC 2025 MarketScape for Field Service Management

2 min read

IDC 2025 MarketScape for Field Service Management

ServicePower Named a Major Player in the IDC MarketScape for AI-Enabled Field Service Management Applications

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2 min read

Field Service Workforce Management: Insights from Gartner’s 2025 Hype Cycles

In Gartner’s 2025 Hype Cycles, field service workforce management emerges as an area of growing strategic importance — particularly for organizations...

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Empowering Utility Providers with Computer Vision: Right First Time Installations and Operational Efficiencies

3 min read

Empowering Utility Providers with Computer Vision: Right First Time Installations and Operational Efficiencies

As utility providers face increasing pressure to complete their smart meter roll-out programs, computer vision and image recognition can be used to...

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