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FSM Technology is Key to Servicing Connected Home Appliances

Residential Tech Today

Technologically advanced home appliances are becoming increasingly critical to everyday life. Through IoT technology, manufacturers can transform the customer experience by capitalizing on captured data and connectivity of smart appliances. Additionally, automated FSM technology offers manufacturers the opportunity to analyze, predict and intelligently schedule highly skilled service technicians to resolve product issues at the customer's convenience, increasing their value offering and customer retention. Read more in our latest article on Residential Tech Today.

Read the article here.

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