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Aleksandr Peterson

Aleksandr Peterson
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Aleksandr Peterson is a technology analyst at TechnologyAdvice. He covers gamification, CRMs, project management, and other emerging business technology. Connect with him on LinkedIn.

Integrating Parts Data into Field Service Scheduling

Written by Aleksandr Peterson on June 16, 2015

The first-time fix rate is arguably the most important metric for a field service organization (FSO). Like an olympic ...

Importance of Mobile Integration and Field Service Management

Written by Aleksandr Peterson on April 13, 2015

It’s a familiar narrative: the pre-recorded call said the cable guy would come between 12 and three, but it’s now four ...

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