At the bottom line, field service is important because it touches customers’ lives. At ServicePower, we care not only about our customers, but about the customers of our customers as well. It is our goal to implement software solutions that not only drive the bottom line, but also delight and inspire. Our field service solutions are built to truly innovate the service industry, starting with the consumer.
Field service management has gotten more advanced these days as vendors, including ServicePower, further expand the adoption of technologies like M2M and artificial intelligence, embrace new trends like daily deals, social collaboration, and more. But field service organizations need to be careful not to be swept up by the hype of what is newest and most exciting in field service management.