Security Systems

Improve SLA compliance and optimize costs while delivering an exceptional customer service experience

How We Help

Mobility

Mobility

Enable field service workforce to deliver personalized service by providing instant access to comprehensive job information, equipment, warranties, service contracts, parts inventory, equipment history, technical documentation, processes/forms and more
Schedule & Route Optimization

Schedule & Route Optimization

Improve SLA compliance using AI-based schedule & route optimization and maximize productivity and efficiency of service technicians. Use the real-time traffic and GPS location data to optimize route planning and scheduling
Consumer Portal

Consumer Portal

Our web-based consumer portal delivers full self-service to consumers to schedule appointments, track technician ETAs and equipment deliveries, with the ability to communicate with technicians in real-time

Contact us to find out how we can help you.

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Industry Challenges

Security companies provide the technology such as fire detection and suppression, personal protective equipment, burglary monitoring, intrusion detection, video surveillance, access controls to protect valuable assets. Therefore, they are always under a tight SLA when it comes to installation, repair or even periodic maintenance.
 
When Security companies dispatch field service technicians to a job site, it is necessary to ensure that the right information and the tools to accomplish the task. ServicePower Schedule and Route Optimization maximize productivity and efficiency of service technicians for higher schedule adherence. It also makes sure that the right parts and inventory are present on the truck reducing repeat truck rolls and also enabling the technician to spend less time on site.
 
When the technician is on site, ServicePower mobility enables the technician to arrive with everything they need to get the job done the first time, driving consistent quality service delivery, improved productivity, and increased completion rates

Our Solutions

ServicePower makes delivery of Security easier with:

Our Customers

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quote

"ServicePower is critical to ensuring that our service continues to operate at optimal levels, allowing us to consistently meet key business metrics"

Director, Fire-and-Security OEM

Industry Datasheet

ServicePower delivers solutions for Home Warranty providers such as AIG, HomeServe, and Warrantech with: 
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