Suite Overview

Discover how our unified field-service management
suite delivers faster, smarter service

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ServicePower Suite Hightlights

Business Value

group-icon Consumers

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  • Increased Customer Satisfaction

    Customizable consumer portal with full self-service that connects with the end user and allows them to engage on their terms.

  • Increased Trust

    Connect the best technician for the job based on skill, location, parts etc ensuring the highest first-time fix rate and allow customers to see their technician.

  • Provide Transparency

    Provide a view in to your operations and offer real-time status if technicians are running late, a courtesy call, email, or mobile alert shows your customers that you value their time.

wrench Technicians

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  • Improved Productivity

    Powerful mobility enables to securely carry out field service functions at all times and places during and between service jobs.

  • Improved Efficiency

    Real-time access to job, parts, inventory or warranty related information to enable successful outcomes.

  • Increased Upselling Opportunities

    Instant access to job information on related products and services in repair vs. replace scenarios.

cog Operations

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  • Reduced Costs

    Use third-party contractors or to increase coverage for skills, geography or schedule.

  • Improved Productivity

    Save time and increase productivity as customers shift to the portal for service requests and scheduling.

  • Efficient Utilization

    Improve efficiency by dynamically dispatching the best resource for each job.

Product Resources

Gartner Report
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What makes a VISIONARY?

See why ServicePower was named a Visionary in Gartner's Magic Quadrant for Field Service Management Report for the third time. 

 

 

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Gartner Report
FTO

New! 5 Technologies for Mastering Customer Experience

Discover 5 key technologies that field service companies are utilizing to master the journey.

 

 

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SFG Analyst Take
SP

Transformational Field Service Management: What to Consider when Choosing a Solution

Bill Pollock of Strategies for Growth covers points for you to consider while deciding which field service management solution is best for you in this informational paper.

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