Customizable, full self-service consumer portal that lets end users engage on their terms.
Connect the best field worker for a job based on skill, location, parts, etc. to ensure highest first-time fix rates and allow customers to see and interact with their servicer.
Provide a view into your operations and offer real-time updates if field workers are running late. A courtesy call, email, or mobile alert shows your customers that you value their time.
Powerful mobility capabilities enable you to securely carry out field service functions at all times and places, during and between service jobs.
Real-time access to job, parts, inventory, and warranty-related information enables successful job outcomes.
Increased Upselling Opportunities
Increase revenue through instant access to job information on related products and services in repair-vs.-replace scenarios.
Use third-party contractors to quickly increase coverage of skills, geography, and schedules.
Save time and increase productivity as customers use the portal for their service requests and scheduling.
Improve efficiency by dynamically dispatching the best resource for each job.
Field Service Management Resources
ServicePower Named a Visionary in the 2021 Gartner® Magic Quadrant™ for Field Service Management for the Fifth Time
Download the report to read about the comprehensive field service management offerings that we believe continue to set us apart.
Frost & Sullivan Award
Frost & Sullivan Customer Value Leadership Award: Customer Value Leadership Award
See why industry analyst Frost & Sullivan awarded ServicePower its Customer Value Leadership award over all other FSM vendors with its best practices criteria for world-class performance.
Transforming Your Field Service Experience with ServicePower
As the only platform that is uniquely positioned to handle both employed and contracted technicians, ServicePower offers rich capabilities to onboard, dispatch and manage contractors across North America and the EMEA region.
ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe.