Field Service Management | ServicePower

Consumers

Increased Customer Satisfaction

Customizable consumer portal with full self-service that connects with the end user and allows them to engage on their terms.
Increased Trust

Connect the best technician for the job based on skill, location, parts etc ensuring the highest first-time fix rate and allow customers to see their technician.
Provide Transparency

Provide a view in to your operations and offer real-time status if technicians are running late, a courtesy call, email, or mobile alert shows your customers that you value their time.

Technicians

Improved Productivity

Powerful mobility enables to securely carry out field service functions at all times and places during and between service jobs.
Improved Efficiency

Real-time access to job, parts, inventory or warranty related information to enable successful outcomes.
Increased Upselling Opportunities

Instant access to job information on related products and services in repair vs. replace scenarios.

ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, ADT, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe.