Suite Overview

Discover how our unified field-service management
suite delivers faster, smarter service

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ServicePower Suite Hightlights

Business Value

group-icon Consumers

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  • Increased Customer Satisfaction

    Customizable consumer portal with full self-service that connects with the end user and allows them to engage on their terms.

  • Increased Trust

    Connect the best technician for the job based on skill, location, parts etc ensuring the highest first-time fix rate and allow customers to see their technician.

  • Provide Transparency

    Provide a view in to your operations and offer real-time status if technicians are running late, a courtesy call, email, or mobile alert shows your customers that you value their time.

wrench Technicians

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  • Improved Productivity

    Powerful mobility enables to securely carry out field service functions at all times and places during and between service jobs.

  • Improved Efficiency

    Real-time access to job, parts, inventory or warranty related information to enable successful outcomes.

  • Increased Upselling Opportunities

    Instant access to job information on related products and services in repair vs. replace scenarios.

cog Operations

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  • Reduced Costs

    Use third-party contractors or to increase coverage for skills, geography or schedule.

  • Improved Productivity

    Save time and increase productivity as customers shift to the portal for service requests and scheduling.

  • Efficient Utilization

    Improve efficiency by dynamically dispatching the best resource for each job.

Product Resources

ServicePower Brochure
SP

The ServicePower Advantage: The Power of Connected Service

Discover the power of connected field service management to delight your customers and transform the way you deliver service with the ServicePower Suite in this informational brochure.

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Gartner Report
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How to Achieve Scheduling Optimization in Field Service

Jim Robinson from Gartner advises how field service organizations can avoid common pitfalls and employ techniques that ensure certain success with field workforce schedule optimization software.

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SFG Analyst Take
SP

Transformational Field Service Management: What to Consider when Choosing a Solution

Bill Pollock of Strategies for Growth covers points for you to consider while deciding which field service management solution is best for you in this informational paper.

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