Contractor Dispatch,
Automated
Tired of the contractor shuffle? Ditch the time-consuming, costly, back-and-forth between dispatchers, contractors, and customers. Rank your contractors and automatically assign them jobs to deliver fast and seamless service. Right people, right place, right parts — every time.
Book Demo
See how Centricity quickly and efficiently dispatches work.
Endless contractor ranking possibilities.
Field jobs are automatically assigned to the best contractor, based on your unique requirements. This may include:
- Eligibility, like skills and coverage
- Rules including preferred suppliers and partnerships
- Ranking attributes such as contract costs and reject rates
- Scheduling logic including availability and locations
Get out of the weeds and focus on the big picture.
Want to be effective? Then you need real-time data and the ability to adjust services accordingly. Access contractor availability and field status updates on in-progress jobs, all in real-time.
Visibility into job progress and automated reporting makes end-to-end service workflows simplified. Automating tedious tasks reduces errors and gets you out of the weeds to focusing on the bigger picture.
Automatic workload adjustment for better balance.
Dynamic adjustment of service workloads dispatched to contractors means your contractors aren’t overloaded, and your customers aren’t left waiting. That’s a win-win.
