Work Order Scheduling

Maximize technician productivity & efficiency using AI-based schedule optimization and consistently deliver a great customer experience

Schedule and Route Optimization

ServicePower’s Smart Scheduling module provides real-time optimization of your service schedule and routes using business driven constraints

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Improved Productivity & Reduced Cost

Improved Productivity & Reduced Cost

Improve efficiency with AI-based optimization, achieving higher productivity and less schedule cost than manual or rules-based solutions
Consistent Customer Outcomes

Consistent Customer Outcomes

Achieve consistent customer outcomes with higher schedule adherence, right parts, service information & technology to complete the job
Increased Visibility

Increased Visibility

Built-in mapping and live status updates with real-time alerts and instant communication allows for seamless status and location visibility

Product Capabilities

AI-Based Schedule Optimization
Real-TIme Route Optimization
Configurable Scheduling Contraints
Complex & Dependent Scheduling Based on Parts, Teams, etc.
Interactive Gantt for Service Operations
Support for Real-time or On-demand Optimization
Dynamic Inventory & Stock Update
Optimize Scheduling for complex workforces

Automate Technician Scheduling to Transform Your Business

Empower one of the most important aspects of your business--matching the right technicians with the right jobs--with a proactive and intelligent scheduling solution.

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Product Highlights

Technician Schedule View for Operations

Enhanced Visibility

Gantt Chart visual view allows dispatchers to monitor the progress and status of all technician tasks in real-time over the day. 

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Operations Map View

Map View

The Map View depicts real-time locations of all technician, the active routes and the job sites.  

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Service Operations Day View with Map

Side-by-side Gantt and Map View

This view combines the Gantt-view and the Map-view enabling operations to the real-time locations of technician with respect to the job site and active schedule

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Outlook Calendar View of Technician Schedule for Operations

Calendar View

The popular calendar-like view enables operations with a holistic  view all the jobs scheduled within the day for all technicians. 

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Technician Utilization View

Resource Utilization View

This view provides % utilization of technicians through the span of a week enabling operations to evenly distribute jobs across all technicians

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Uber like view for service operations and customers with ETA

Real-time Technician Location View

View that enables operations to track and view locations of technician in real-time map. This view depicts a technician en-route to a job site.

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