Schedule Optimization

Maximize technician productivity & efficiency using AI-based schedule optimization and consistently deliver a great customer experience

Schedule and Route Optimization

ServicePower’s Smart Scheduling module provides real-time optimization of your service schedule and routes using business driven constraints

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Improved Productivity & Reduced Cost

Improved Productivity & Reduced Cost

Improve efficiency with AI-based optimization, achieving higher productivity and less schedule cost than manual or rules-based solutions
Consistent Customer Outcomes

Consistent Customer Outcomes

Achieve consistent customer outcomes with higher schedule adherence, right parts, service information & technology to complete the job
Increased Visibility

Increased Visibility

Built-in mapping and live status updates with real-time alerts and instant communication allows for seamless status and location visibility

Product Capabilities

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AI-Based Schedule Optimization
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Real-TIme Route Optimization
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Configurable Scheduling Contraints
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Complex & Dependent Scheduling Based on Parts, Teams, etc.
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Interactive Gantt for Service Operations
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Support for Real-time or On-demand Optimization
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Dynamic Inventory & Stock Update
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Automatic Scheduling of Multiple Parts

Product Highlights

Technician Schedule View for Operations

Enhanced Visibility

Gantt Chart visual view allows dispatchers to monitor the progress and status of all technician tasks in real-time over the day. 

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Operations Map View

Map View

The Map View depicts real-time locations of all technician, the active routes and the job sites.  

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Service Operations Day View with Map

Side-by-side Gantt and Map View

This view combines the Gantt-view and the Map-view enabling operations to the real-time locations of technician with respect to the job site and active schedule

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Outlook Calendar View of Technician Schedule for Operations

Calendar View

The popular calendar-like view enables operations with a holistic  view all the jobs scheduled within the day for all technicians. 

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Technician Utilization View

Resource Utilization View

This view provides % utilization of technicians through the span of a week enabling operations to evenly distribute jobs across all technicians

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Uber like view for service operations and customers with ETA

Real-time Technician Location View

View that enables operations to track and view locations of technician in real-time map. This view depicts a technician en-route to a job site.

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