Provide delightful end-to-end customer service experiences from appliance delivery and installation, to maintenance and equipment repairs.
Automate warranty claims processes and improve customer experiences by leveraging a third-party workforce.
Improve response times and SLA compliance with schedule optimization and technician enablement via mobile solutions.
Expedite the assessment process starting from the first notice of loss, reduce adjuster turnaround time and deliver end-to-end automation leading to higher policy holder satisfaction.
Deliver personalized in-home healthcare, provide real-time ETA status to patients, and improve appointment compliance.
Improve consumer experiences with a self-service portal, enabling real-time service status updates and improved productivity with schedule optimization.
Improve first-time fix rates of appliances and equipment with a blended workforce while enabling better operational efficiency and service profitability.
Quickly boost job quality and workforce productivity, reduce unnecessary downtime, close scheduling gaps, and transform the end-customer experience.
Foreword-thinking organizations understand that nurturing the customer experience goes beyond the initial sales engagement. The importance of visibility into the customer journey and the connection with the manufacturers is vital. Fortunately, there is a solution that can provide end-to-end visibility into the customer journey.
Power & utility providers are under increasing financial pressure due to a growing competition from green technology energy solutions, a shrinking workforce, and expanding regulatory compliance. Leverage innovative digital solutions to mitigate changing market dynamics and improve long-term financial viability.
Insurers face an increased need to improve field service efficiencies and customer experiences. ServicePower has expertise in Property & Casualty, Third Party Administration, and Home & Extended Warranty. See how we can help reduce costs, optimize revenue, and gain a competitive advantage.
