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    Customer Engagement

    Maximize customer engagement with our fully brandable, self-service consumer portal

    Provide a Great Customer Experience, Anytime on Any Device

    The self-service consumer portal can schedule jobs, check warranty coverage, get real-time job status, and deliver two-way communications to improve visibility throughout the service life cycle.

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    Deliver Great Service Experience

    Deliver Great Service Experiences

    Enable real-time, cross-channel, interactive communications that result in a significantly enhanced customer experience
    Retain and Monetize

    Retain and Monetize

    Self-service funcitionality that improves the service experience, leading to increased revenues and customer satisfaction
    Earn Trust

    Build Loyalty

    The scheduling engine assigns the best technician for the job to increase first-time fix rates and improve customer loyalty

    Product Capabilities

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    Complete Branding & Theming
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    Full Self-Service Capability from any Device
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    Supports in-home and depot repair use cases
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    Schedule Employed and Contracted Workforces
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    Real-time Customer to Technician Communications
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    Programmable Scheduling & Rescheduling Rules
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    Configurable Technician Location Alerts & Notifications
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    Upload photos and video

    Easily Match Available Technicians with the Right Jobs, Every Time

    Say farewell to manual technician assessments and scheduling with a platform that helps you make informed decisions in real-time, from any device.

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    Product Highlights

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    Self-service digital experience enables service job creation

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    Self-service scheduling allows appointment booking with instant confirmations

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    Proactive, customizable notifications and automated job status updates

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    Technician location tracking that includes direct communications with field service personnel

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    End-to-end job status tracking and communications

    See us in Action

    Transform Customer Communication to Boost Overall Ratings

    Through an intuitive self-service portal, give your customers the visibility they need to feel informed, taken care of, and supported--with a direct line to your field service technicians.

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    Get In Touch

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    ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, ADT, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe.

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