Claims Management

Optimize your reserves, while eliminating fraud and reducing technician turn-around times

A Comprehensive Platform For All Your Warranty Needs

Increase consumer confidence in your products and build loyalty. ServicePower’s integrated warranty claims management system delivers configurable claim adjudication and a customizable audit platform to meet your unique warranty requirements

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Automate Warranty Claims

Automate Warranty Claims

Automated claims adjudication, validation and auditing processing that reduces fraud and pays contractors faster
Prevent Fraud

Prevent Fraud

Reduce fraud with warranty adjudication and audit logic that ensures that only valid claims are eligible for payment
 Reduce Claims Cost & Time

Reduce Claims Cost & Time

End-to-end claims system increases visibility & reduces the turnaround time on claim status & payment processing 

Product Capabilities

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Customizable to Meet Varying Business Requirements
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Real-time Adjudication, Validation & Audit Logic
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Entitlement & Flexible Rates Logic
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Real-time Feedback to Actuaries, Operations, and Contractors
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Fraud Protection
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Warranty Data Analytics
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Integrated Parts distributor, BOM, Registration & Contract Data
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API-ready for Easy Integration and Onboarding

Let a Powerful Service Platform Manage Customer Claims, End-to-End

Empower technicians to focus on what matters - completing the job as quickly as possible - and make handling claims an automated, efficient process

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Product Highlights

Submit Claim

Submit Claim

Simple online process to submit a warranty claim based on a product, customer and service request details. 

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Search Warranty Coverage

Servicers can perform a broad-based search of warranty coverage for customer assets based common criteria such as phone number, address and even serial number.

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Warranty Search

Search Warranty Information Search Results

Search results for warranty information based on broad-based search of warranty coverage for customer assets based common criteria such as phone number, address and even serial number.

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Upload Claims for Bulk Processing

When processing claims in bulk, the claims portal enables servicers to upload a single file in a pre-defined format containing multiple claims saving the servicer time and improving efficiency

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Search Claim for Status

Servicer can search for the status of submitted claims based dates and the claim status

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