Warranty Claims Management

Optimize your reserves, while eliminating fraud and reducing technician turn-around times

A Comprehensive Platform For All Your Warranty Needs

Increase consumer confidence in your products and build loyalty. ServicePower’s integrated warranty claims management system delivers real-time, configurable claim adjudication, validation, and a customizable audit platform to meet your unique warranty requirements.

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Automate Warranty Claims

Automate Warranty Claims

Configurable logic required to automate claims adjudication, validation and auditing, while speeding payments to contractor
Prevent Fraud

Prevent Fraud

Business specific warranty adjudication & audit logic ensures that only valid claims are eligible for payment to reduce fraud
 Reduce Claims Cost & Time

Reduce Claims Cost & Time

Submit, track, and validate claims in real-time to increase visibility & reduce the turnaround time on claim status & payment

Product Capabilities

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Customizable to Meet Varying Business Requirements
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Real-time Adjudication, Validation & Audit Logic
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Entitlement & Flexible Rates Logic
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Real-time Feedback to Actuaries, Operations, and Contractors
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Fraud Protection
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Warranty Data Analytics
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Integrated Parts distributor, BOM, Registration & Contract Data
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API-ready for Easy Integration and Onboarding

Product Highlights

Submit Claim

Submit Claim

Simple online process to submit a warranty claim based on a product, customer and service request details. 

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Search Warranty Coverage

Servicers can perform a broad-based search of warranty coverage for customer assets based common criteria such as phone number, address and even serial number.

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Warranty Search

Search Warranty Information Search Results

Search results for warranty information based on broad-based search of warranty coverage for customer assets based common criteria such as phone number, address and even serial number.

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Upload Claims for Bulk Processing

When processing claims in bulk, the claims portal enables servicers to upload a single file in a pre-defined format containing multiple claims saving the servicer time and improving efficiency

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Search Claim for Status

Servicer can search for the status of submitted claims based dates and the claim status

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