Optimize your reserves, while eliminating fraud and reducing technician turn-around times
Warranty Management Software for All Your Warranty Needs
Increase consumer confidence in your products and build loyalty. ServicePower’s integrated warranty claims management system delivers configurable claim adjudication and a customizable audit platform to meet your unique warranty requirements.
Automate Warranty Claims
Automated claim adjudication with built-in validation and audits improves efficiency and protects warranty reserves
Eliminate fraud with warranty adjudication and audit logic that ensures only valid claims are eligible for payment
Reduce Claims Cost & Time
End-to-end claims system improves visibility and reduces the turnaround time on claim status & payment processing
Warranty Management Product Capabilities
Customizable to Meet Varying Business Requirements
Real-time Adjudication, Validation, & Audit Logic
Entitlement, Flexible Rates Logic, & Analytics
Real-time Feedback to Actuaries, Operations, and Contractors
Detect Fraud Through Invalid Claims
Deliver Bulk Communications to Servicers
Integrated Parts distributor, BOM, Registration & Contract Data
Integrated Onboarding & Credentialing
Let a Powerful Service Platform Manage Customer Claims, End-to-End
Empower technicians to focus on what matters - completing the job as quickly as possible - and make handling claims an automated, efficient process
Warranty Management Product Highlights
Simple online process to submit a warranty claim based on product, customer, and service request details.
Search Warranty Coverage
Servicers can perform a broad-based search of warranty coverage for customer assets based on common criteria such as phone number, address, and even serial number.
Search Warranty Information Search Results
Search results for warranty information based on broad-based search of warranty coverage for customer assets, based on common criteria such as phone number, address and even serial number.
Upload Claims for Bulk Processing
When processing claims in bulk, the claims portal enables servicers to upload a single file in a pre-defined format containing multiple claims, saving the servicer time and improving efficiency
Search Claim for Status
Servicer can search for the status of submitted claims based on dates and the claim status
ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Hisense and AIG, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted technicians. ServicePower also offers a fully managed network of contracted service providers to enable on-demand and rapid field-service delivery in hard-to-reach locations across North America and Europe.