Security is peace of mind.
Security technology protects businesses and homes.
ServicePower enable companies manufacturing, installing, repairing and servicing commercial or residential security products such as fire detection and suppression, personal protective equipment, burglary monitoring, intrusion detection, video surveillance, access controls, integrated and smart security solutions to provide faster, smarter service, all on a unified platform.
Our field service management platform enables fire and security providers, like TYCO and ADT, to enable technicians to deliver a great customer experience, while driving productivity, cost reduction, and capturing new revenue streams.
Using our patented schedule optimization module, Smart Scheduling, security companies can drive productivity through continually re-optimizing a day’s schedule, improving utilization from their field techs, while also reducing the time spent on site. Scheduling also enables security providers to schedule teams of resources for long complex jobs, or jobs that require SLA compliance.
Our fully configurable Mobile Enablement module enables field resources to deliver the best service experience. Send a complete schedule, as well as intraday changes and gathers real time job status from any web connected device. Personalize your customer's experience with fully configurable mobile functionality which improves schedule compliance and first time fix rates.
Our Contractor Management solution can be used to manage entire or supplementary 3rd party contractor networks so that when extra capacity is required, security firms can bring in enough labor to restore meet changing demand.
Reporting and Analytics provides all of the business intelligence required to plan and forecast required field based resources, to achieve key performance indicators, such as job duration, travel times, cost, margin and customer satisfaction.
For more information about how our ServicePower can help fire and security providers install, service and maintain products, click here.