end-consumer

Smart Service: Are You Providing It?

Written by Laura L. Adams on July 11, 2018

Regardless of whether you provide home warranties, appliance services, security, telecommunications, or any other ...
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Aberdeen: Don’t Miss Out on the Next Service Wave as Customer Dynamics Change

Written by Jenniffer L. Breitenstein on April 29, 2014

“The customer is always right” is often a quoted by organizations as a way to instill a mindset of service at all ...
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