Leveraging field service technology for a better retail experience
Retail Tech Insights Today’s retail market faces ever-increasing demand from customers and pressure from competitors as digital commerce increases...
Providers of industrial equipment field service are responsible for dispatching technicians to remote locations, and field service management (FSM) technology provides holistic communication to original equipment manufacturers (OEMs), dispatchers, technicians and customers. A quality FSM partner can tailor its products, integration packaging and templates to different industries, sizes of customer, and workforce compositions.
Retail Tech Insights Today’s retail market faces ever-increasing demand from customers and pressure from competitors as digital commerce increases...
Sales Tech Series The key to successful field service models is offering flexibility to customers and prioritizing what their individual businesses...
Retail IT Insights Forward-thinking retail organizations understand that nurturing the customer experience goes beyond the initial sales engagement....