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News: Press Releases

ServicePower Field Service Solutions announces agreement with
La Cornue France

Will provide turn-key warranty service program

Louisville, KY, July 5, 2007 – ServicePower’s Field Service Solutions (FSS) Division, a provider of Web-based, automated job scheduling, GPS tracking and navigation, and warranty chain management services for the service delivery and installation industries, today announced that it signed an agreement with La Cornue France, a manufacturer of custom, made-to-order, hand-assembled kitchen ranges, to provide extended service network recruitment and management, electronic dispatch, and warranty claims processing for its North American retail network.

“By utilizing our existing service partners and industry leading dispatch and warranty processing tools, ServicePower enables La Cornue to solidify its North American presence, as well as provide exceptional service to its discriminating consumers,” said Chris Smith, CEO, ServicePower Field Service Solutions.

“From service network recruiting, vetting and management, to client relations, claims processing and quality of service monitoring, ServicePower will provide La Cornue with access to the kind of service our clientele insist upon,” commented Xavier Dupuy, CEO, La Cornue France. “While ServicePower handles service, La Cornue can focus on bringing the precision of our exceptional kitchen ranges to North American food lovers who we believe will be just as passionate about our new technologies, quality materials and personal attention to detail, as our existing customers.”

About La Cornue
Founded in 1908, in Paris, by Albert Dupuy, a food lover passionate about new technology, La Cornue produced a revolutionary gas oven. Later, led by André Dupuy, La Cornue expanded its product line, improving its model selection with the five-star Château kitchen ranges, while retaining state of the art quality for its connoisseurs.

In 1985, with an eye towards new technology, building an international presence and maintaining its family oriented, made-to order, hand-assembled business model, Xavier Dupuy modernized the range yet again. After a century, La Cornue continues to be an innovative force in the international, gourmet cooking products market. For more information, visit: http://www.lacornue.com/

About ServicePower
ServicePower (LSE: SVR) offers tools that enable optimized service execution across the entire service chain. The company provides the most widely used artificial intelligence based field service scheduling application in the world. ServicePower solutions, offered throughout the U.S., Canada, the UK, and Europe, allow companies to locate their directly employed field resources in specific geographical areas and supplement their coverage with a network of independent, authorized servicers in other areas. The routes for both the company’s field resources and the independent servicers are optimized by ServicePower’s technology to ensure the right balance between service and cost. ServicePower also provides warranty chain management, call center services, and analytics for manufacturers, third-party administrators, and retailers. ServicePower’s customers include innovative, world leading companies such as Argos, GE, Bertazzoni, BSH Home Appliances, Jandy Pool Products, Sanyo, Sharp, and Siemens. For more information, visit www.servicepower.com.

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Press Contacts:
Jenniffer Breitenstein: (502) 719-1776, j.breitenstein@servicepower.com
© 2008 ServicePower All rights reserved. info@servicepower.com