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News: Press Releases
ServicePower Field Service Solutions
announces agreement with
La Cornue France
Will provide turn-key warranty service program
Louisville, KY, July 5, 2007 – ServicePower’s
Field Service Solutions (FSS) Division, a provider of Web-based,
automated job scheduling, GPS tracking and navigation, and warranty
chain management services for the service delivery and installation
industries, today announced that it signed an agreement with
La Cornue France, a manufacturer of custom, made-to-order, hand-assembled
kitchen ranges, to provide extended service network recruitment
and management, electronic dispatch, and warranty claims processing
for its North American retail network.
“By utilizing our existing service partners and industry
leading dispatch and warranty processing tools, ServicePower
enables La Cornue to solidify its North American presence, as
well as provide exceptional service to its discriminating consumers,”
said Chris Smith, CEO, ServicePower Field Service Solutions.
“From service network recruiting, vetting and management,
to client relations, claims processing and quality of service
monitoring, ServicePower will provide La Cornue with access
to the kind of service our clientele insist upon,” commented
Xavier Dupuy, CEO, La Cornue France. “While ServicePower
handles service, La Cornue can focus on bringing the precision
of our exceptional kitchen ranges to North American food lovers
who we believe will be just as passionate about our new technologies,
quality materials and personal attention to detail, as our existing
customers.”
About La Cornue
Founded in 1908, in Paris, by Albert Dupuy, a food lover passionate
about new technology, La Cornue produced a revolutionary gas
oven. Later, led by André Dupuy, La Cornue expanded its
product line, improving its model selection with the five-star
Château kitchen ranges, while retaining state of the art
quality for its connoisseurs.
In 1985, with an eye towards new technology, building an international
presence and maintaining its family oriented, made-to order,
hand-assembled business model, Xavier Dupuy modernized the range
yet again. After a century, La Cornue continues to be an innovative
force in the international, gourmet cooking products market.
For more information, visit: http://www.lacornue.com/
About ServicePower
ServicePower (LSE: SVR) offers tools that enable optimized service
execution across the entire service chain. The company provides
the most widely used artificial intelligence based field service
scheduling application in the world. ServicePower solutions,
offered throughout the U.S., Canada, the UK, and Europe, allow
companies to locate their directly employed field resources
in specific geographical areas and supplement their coverage
with a network of independent, authorized servicers in other
areas. The routes for both the company’s field resources
and the independent servicers are optimized by ServicePower’s
technology to ensure the right balance between service and cost.
ServicePower also provides warranty chain management, call center
services, and analytics for manufacturers, third-party administrators,
and retailers. ServicePower’s customers include innovative,
world leading companies such as Argos, GE, Bertazzoni, BSH Home
Appliances, Jandy Pool Products, Sanyo, Sharp, and Siemens.
For more information, visit www.servicepower.com.
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