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News: Press Releases
ServicePower’s SERVICEMobility
achieves QUALCOMM BREW Certification
Mobile field service application suite now available on
all three major industry platforms
Louisville, KY, December 21, 2006 –
ServicePower’s Field Service Solutions (FSS) Division,
a provider of Web-based, automated job scheduling, GPS tracking
and navigation, and warranty chain management services for the
service delivery and installation industries, today announced
that through coordination with its partner, KonaWare, the SERVICEMobility
application from ServicePower FSS has been certified on the
Binary Runtime Environment for Wireless (BREW) solution from
QUALCOMM.
This certification means that the SERVICEMobility
application, which has already been certified for J2ME phones
on the Sprint Nextel network, will now work on BREW enabled
phones within the Verizon Wireless network. SERVICEMobility
runs on the KonaWare Mobility Platform, a versatile software
development and deployment system for wireless applications
that supports Windows Mobile, Java2 Micro Edition, and BREW
with a consistent software architecture.
The SERVICEMobility application improves
the efficiency and productivity of mobile field service personnel
by providing instant dispatch of scheduled jobs to a variety
of mobile devices. Real-time status updates help to close the
feedback loop from the field personnel to the dispatch office.
SERVICEMobility also provides location
based GPS tracking, vehicle management reports, and turn-by-turn
driving directions.
“We believe that BREW enabled devices will provide field
service professionals with a timely, flexible, and cost effective
solution that will help them stay competitive in the market,”
said Ian MacKinnon, president of ServicePower Inc. “Now
that we have the certification, we can effectively extend the
reach of the SERVICEMobility functionality
and make it more readily available to a larger network of consumers.”
“The SERVICEMobility suite
of mobile field service applications is now available on all
three major platforms: J2ME, BREW and Windows Mobile,”
commented Jim DiSanto, CEO of KonaWare. “Supporting all
three mobile standards gives SERVICEMobility
far greater reach than any other mobile field service application.”
About ServicePower
ServicePower (LSE: SVR) offers tools that enable optimized service
execution across the entire service chain. The company provides
the most widely used artificial intelligence based field service
scheduling application in the world. ServicePower solutions,
offered throughout the U.S., Canada, the UK, and Europe, allow
companies to locate their directly employed field resources
in specific geographical areas and supplement their coverage
with a network of independent, authorized servicers in other
areas. The routes for both the company’s field resources
and the independent servicers are optimized by ServicePower’s
technology to ensure the right balance between service and cost.
ServicePower also provides warranty chain management, call center
services, and analytics for manufacturers, third-party administrators,
and retailers. ServicePower’s customers include innovative,
world leading companies such as Argos, Avaya, GE, Hitachi, Sanyo,
Sharp, and Siemens. For more information, visit www.servicepower.com.
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