Customizable consumer portal with full self-service that connects with the consumer and allows them to engage with you how and when it suits them.
Connect best technician for a job based on skill, location, parts, etc. to ensure highest first-time fix rate and allow customers to see their technicians.
Provide a view into your operations and offer real-time status if technicians are running late. A courtesy call, email, or mobile alert shows your customers that you value their time.
Increased job availability from top appliance manufacturers, third-party administrators and home warranty leaders in your field of expertise and service area.
Powerful servicer solution that delivers all information to enable you to carry out COD and warranty jobs, improving business productivity.
Increased job availability and productivity helps you earn and increase service revenues.
Save time and increase productivity as customers use the portal to request service and schedule jobs.
Improve efficiency by dynamically dispatching the best resource for each job.
Use third-party contractors to increase coverage for skills, geography, and schedules.
“With ServicePower, we have the best providers available for our customers, and continually drive improvement with real-time scheduling and warranty processing.”
“ServicePower provided us a contemporary solution that gave us complete control over our network from a payment, performance and compliance standpoint.”
“With ServicePower’s technology, AIG is now an example of a field service organization that confidently ensures the customer is always number one.”