M2M Connected Services and Smart Scheduling Broker Honored for Excellence in Innovation
McLean, VA.– ServicePower Technologies Plc (AIM:SVR), a market leader in field management software solutions, today announces that its M2M Connected Services and Smart Scheduling Broker solutions have received a 2014 M2M Evolution IoT Excellence Award presented by TMC and Crossfire Media.
The 2014 M2M Evolution IoT Excellence Award honors innovative products that support the availability of information being deduced, inferred and directly gathered from sensors, systems and anything else that contribute towards better decision making.
This latest award underlines ServicePower’s considerable momentum as it continues to deliver innovative solutions to the field service management industry with new products based on the latest technologies.
Part of the Internet of Things (IoT), M2M Connected Services and Smart Scheduling Broker, are ServicePower’s latest product releases enabling both employed and third party field service labor to move from reactive, repair based methodologies to proactive, predictive business models using M2M data. This is helping ServicePower’s clients to avoid unplanned disruption, thereby improving customer satisfaction through improved asset up time and also reducing costs through a maintenance versus repair model.
M2M Connected Services enables field service organizations to utilize M2M connected data in the field service process to:
- Move from reactive break fix services to preventative maintenance models
- Gain greater visibility of assets in the field
- Reduced asset down-time
- Lower cost per fix (starts to facilitate an easier transition from reactive maintenance to preventative maintenance)
- Achieve faster response times
- Increase first-time fix rate
Smart Scheduling Broker enables field service teams to deliver a consistent consumer experience at the local level by intelligently dispatching jobs to multiple resource pools, including employees and contractors, when rules or market conditions dictate, through a single integration to ServicePower’s field service management platform.
When used in conjunction with M2M Connected Services, Smart Scheduling Broker enables field service organizations to not only consume Machine to Machine (M2M) sensor data from connected devices, but predict component failure as well, enabling a transformation from reactive repairs to a conditional, predictive maintenance based service business.
Marne Martin, CEO of ServicePower, commented "In December ServicePower was named by Gartner’s William McNeill, Michael Maoz and Jason Wong as a Visionary in the 2014 Magic Quadrant for Field Service Management. This latest accolade supports ServicePower’s considerable momentum in leading technology innovation in the field service market. ServicePower provides a complete field service platform, this focus is underpinned by our determination to lead the way in pioneering technologies that help our customers deliver more for less; M2M is integral to this vision.”
“It is my pleasure to recognize ServicePower with a M2M Evolution IoT Excellence Award for its excellence in innovation,” said Carl Ford, CEO & Community Developer, Crossfire Media. “As a leader in this rapidly evolving industry, I look forward to seeing ServicePower’s future successes.”
The winners of the 2014 M2M Evolution IoT Excellence Award will be highlighted in the first quarter edition of M2M Evolution Magazine and on www.m2mevolution.com.
For more information, please visit www.tmcnet.com.
ServicePower is the only company that can provide a complete, global field management platform that controls all elements of the service lifecycle from offering an appointment, assigning resource and dispatching work through to tracking resources, processing claims and providing business intelligence and analytical reports. With advanced intelligence-based scheduling, dispatch and open market auction software, as well as access to a global network of 86,000 repair and installation technicians, we enable companies to control and schedule work using a mixed resource pool of employees and independent contractors. ServicePower provides solutions that cross all industries. Current customers include Assurant Solutions, Mitsubishi, Farmers Insurance, and Pitney Bowes.
ServicePower is listed on the AIM market of the London Stock Exchange with the ticker SVR.L. For more information please visit www.servicepower.com
Jenniffer L. Breitenstein
VP, Global Marketing
Chris QuinnMarketing in a Box
+44 (0)796 101 7007
About Crossfire Media:
Crossfire Media is an integrated marketing company with a core focus on future trends in technology. We service communities of interest with conferences, tradeshows, webinars and newsletters. Crossfire Media has a partnership with Technology Marketing Corporation (TMC) to produce events and websites related to disruptive technologies. Crossfire Media is a division of Crossfire Consulting, a full service Information Technology company based in New York.
TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world’s leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.
For more information about TMC, visit www.tmcnet.com.
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