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Field Service Management Visionary: Gartner 2022 Magic Quadrant

For the sixth time, ServicePower has been named a Visionary in the 2022 Gartner Magic Quadrant for Field Service Management.

With our mission to enable delightful, transparent field service experiences, every ServicePower employee is focused and dedicated to helping our customers win in their markets with the best technology, industry expertise, and service that delivers an exceptional customer experience.

ServicePower Gartner FSM

We believe that Gartner has acknowledged our exceptional technology and industry knowledge with this recognition.

Here’s some of what we think this recognition means about us:

  • ServicePower delivers the most product depth in the industry. While our competitors have attempted to add field service management (FSM) capabilities through acquisitions or cobbled features to non-FSM solutions, ServicePower has been singularly focused on developing and delivering superior FSM functionality that meet the evolving needs of the marketplace. This two-decades-plus dedication means less risk and faster, less costly implementation, which results in faster ROI. From scheduling, to customer and field worker empowerment, to dispatching, claims management and more, our product depth is unmatched. As Gartner points out, ServicePower has “significant product depth compared with competitors.”

  • ServicePower is focused on your business success. We are dedicated to the success of our customers, and this is evidenced by our growing Customer Success organization and Gartner’s recognition of our ability to deliver faster ROI than any of our competitors. With our mission that has customer experience at its core, everything we do is centered on our customers. We work closely, in a partnership, with our customers to meet your unique requirements, and the flexibility of our software ensures your success.

  • ServicePower’s has built an unmatched industry ecosystem to meet the needs of businesses. ServicePower is the hub of unmatched contractor networks. We have networks of thousands of service contractors as well as access to numerous large appliance manufacturers and nationwide repair companies, to book work seamlessly with subcontractors. This well-established ecosystem is further evidence of ServicePower’s industry-wide recognition as a leader in the field service management market.

We’re dedicated to exemplary service and meeting the ever-changing needs of the field service management market with superior technology, industry knowledge, and passionate, highly skilled employees and feel that Gartner’s recognition of ServicePower as a Visionary validates our mission and company vision and strategy.

To access the 2022 Gartner Magic Quadrant for Field Service Management, click here.

Gartner, Magic Quadrant for Field Service Management, 24 October 2022, Jim Robinson | Lief-Olof Wallin
 
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from [ServicePower].
 
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
 
Gartner and Magic Quadrant are registered trademarks and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

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