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How OEMs Can Evaluate Field Service Management Technology

How OEMs Can Evaluate Field Service Management Technology

Automation.com

Providers of industrial equipment field service are responsible for dispatching technicians to remote locations, and field service management (FSM) technology provides holistic communication to original equipment manufacturers (OEMs), dispatchers, technicians and customers. A quality FSM partner can tailor its products, integration packaging and templates to different industries, sizes of customer, and workforce compositions.

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How Management Software Increases Retail Customer Loyalty

How Management Software Increases Retail Customer Loyalty

Retail IT Insights Forward-thinking retail organizations understand that nurturing the customer experience goes beyond the initial sales engagement....

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Are You Utilizing Your Software for its True Purpose?

Are You Utilizing Your Software for its True Purpose?

The age old phrase goes something like “stick to what you know.” In general, this refers to people, but it can also pertain to software as well....

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Smart Service: Are You Providing It?

Smart Service: Are You Providing It?

Regardless of whether you provide home warranties, appliance services, security, telecommunications, or any other field-driven service, it's...

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