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ServicePower Has Strong Performance for First Half of 2021

Leading Field Service Management Company Achieves Significant Momentum in First Half of the Year

McLean, VA, July 28, 2021 – ServicePower, a leading field service management software company focused on transforming in-home service experiences, today announced SaaS ARR growth of 33% for the twelve month period ended June 30, 2021, bringing strong momentum into the second half of the year.

As part of this growth, ServicePower achieved a number of major milestones in the past six months, including:

  • 33% SaaS ARR growth year-over-year
  • Gross and net customer retention of 97% and 108%, respectively
    • Europe’s leading consumer electronics retailer,
    • A multinational major appliances and electronics conglomerate based in China,
    • A top ten national property and casualty insurer in the United States,
    • One of the largest industrial distributors in North America, and
    • The global leader in commercial laundry equipmentMultiple new customers across North American and Europe including:
  • Numerous new partnerships across global consulting companies such as PwC and leading technology organizations such as Guidewire.

“Our team has worked tirelessly to go beyond our expectations for the first half of this year to exceed our corporate goals. This success has accelerated our momentum of transforming service experiences for global companies across industries such as building technologies, retail, and insurance,” said Frank Gelbart, chief executive officer, ServicePower. “ServicePower’s rapid growth indicates that the market values our solutions in transforming the customer experience for home services globally.”


About ServicePower:
ServicePower is a leading field service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field service organizations around the world such as GE Appliances, LG, AIG, Allstate, and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower also offers a fully managed network of contracted service providers to enable on-demand field service delivery in urban and hard-to-reach locations across North America and Europe.

Media Contact
Heather Mills
Sr. Director, Corporate Marketing

2020 Gartner Magic Quadrant for Field Service Management

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